669 results found
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Reminder notice
Please could the reminder notice be revised and either remove the opening balances or change it to a letter format similar to the Stage 1 Debt Recovery letter? The opening balances and transactions especially the latest amount paid when allocated to the previous amount due causes many unnecessary questions to be asked.
3 votes -
Save opening balances for later
It would be great if Strata Master allowed saving opening balances for later in case I have to enter a big plan over multiple stages.
1 vote -
Strata Hub
Functionality to allow information on Strata Master to be uploaded to the new Strata Hub via Service NSW.
3 votes -
Exclude SP's or Lots from SMS Levy Notifications
We have had some complaints from Owners in Strata Plans requesting they do not want to receive an SMS notification when levies are issued. However, if you are doing bulk levy issuing, you cannot exclude certain plans, or there is no way of identifying which plans do not want it.
2 votes -
Searching in workflow
When searching in workflow for all users, it would be helpful to have the Contractor or invoice number visible. When chasing overdue invoices I have to scroll through a managers entire workflow to see if it is loaded for approval. Being able to list contractors or invoice numbers in order would save a lot of time.
5 votes -
Additional debtors reporting/Debt recovery
I'd like to see Additional debtors included in Debt Recovery as well as having one report to cover all outstanding debtors. Currently, it takes three reports to cover the various types of outstanding debtors and you cannot send a reminder notice to additional debtors through the system.
1 vote -
Annual Notice of Levies Fund
The Annual Notice of Levies still reads Sinking Fund - kindly have this updated
1 vote -
Owner Corporation Portal - Strata Master
The option for adding non-owner committee members is a good one, so that proxy holders who are committee members can use the portal without seeing the personal account details of the owner they represent. However, the idea that they can approve invoices, but they can't see the financial reports for making financial decisions, nor the documents which contain the building reports and quotes that the invoices relate to, is just ludicrous. All committee members should and do need access to other details such as quotes, correspondence and meeting voting functions.
1 vote -
Submeter Invoices
When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.
2 votes -
Levy Notice - insert separate line for submeter invoice
When the submeter invoices are included in the 'outstanding owner invoices' on the levy notice the owner thinks they are in arrears, particularly when the submeter invoice has been sent direct to the tenant. Having a separate heading for all 'submeter invoices' would distinguish between owner & tenant accounts.
2 votes -
Cheque payments for creditors
Given we do not process cheque payments for any creditors / contractors, can we have an agency setting that removes this as an option? We have had a couple of instances whereby Cheque has been selected in error, payments have been processed, however the payments have obviously not been released. Yes its human error, but if we could have an agency default setting, we remove the risk.
1 vote -
cancel Management Fee for debt recovery fee when cancelling an Misc Owner Invoice
When cancelling a debt recovery run, a Misc Owner invoice remains in the owner Lot and a fee is in Quantity Management Fee for each Lot.
Or when cancelling a LOt Owners Misc Invoice Fee for debt recovery, the fee remains in Quantity Management Fee.
Can these invoices and fees be auto cancelled when a debt recovery is cancelled or a Misc Owner Invoice to that Recovery account is cancelled.
Or can the debt recovery process have a tick box to untick 'charge fees? The problem is having to cancel invoices and Management fees when a debt recovery run goes…2 votes -
Changes to Quorum
New Qld Legislation allows a body corporate to change the quorum for a general meeting by special resolution from 25% and 2 people present to 10% and 1 person present. I suggest making an option to change the quorum amount in the system so that you can tell which scheme has approved this change and also so that it calculates on the voting register.
1 vote -
Agent Fees Remittance to be E-mailed
Why can't we e-mail our Agent Fees Payout Remittance advice - currently it can only be printed, scanned then e-mailed to the relevant person or printed to Filesmart & e-mailed from there. We insist on e-mail addresses from all of our contractors so we are only e-mailing remittances and we can't even do our own.
2 votes -
Westpac shutting down Post Billpay facilities with Australia Post
Received this notice from Westpac:
"In response to changing customer preference for digital banking and payments, from 30 March 2022, we're closing the Post Billpay service option. Your customers will no longer be able to make over the counter payments at Australia Post outlets."The strata levy invoices currently print out Australia Post Billpay bar-codes.
We need to notify our customers that this is the final levy invoice they'll be able to pay with Post Billpay and disable the function by end of February.
2 votes -
Allow for more than 4 lines on levy notice to avoid "Rolled Levies"
With the introduction of Loan Drawbacks becoming more common, we would like the ability to have more than 4 different levies on the 1 levy invoice. Currently it compiles additional levies into one line called "Rolled Levies" when there is more than 4.
ROSS-HUNT TEAM
8 votes -
Submeter - Inactive/Active tick box
Please add a tick option 'Inactive/active' to be enabled when the submeter for a corporation is no longer required so it does not display when producing Quick Reports as the submeter cannot be deleted.
2 votes -
Display how many jobs are currently assigned to a contractor
It would be great to see how many work orders are currently assigned to a specific contractor so that you can be mindful of not overloading one particular contractor with work orders.
4 votes -
answer your phone or give us an email to contact you
can you please answer your phone OR give us an email address so we can send enquiries to???? I under stand we are in lockdown but can we at least email you?
1 vote -
Quote
Do not allow anything to be paid when the document type is set as Quotation.
4 votes
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