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Strata Master

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As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Your valuable feedback and suggestions will also be used to develop new features and enhancements in MRI’s cloud-based solutions.

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Strata Master

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107 results found

  1. Would like to have the option to configure what is populated in the levy description when it is generated. eg. normally has "Quarterly Admin/Capital Works Levy". Would like to be able to set a different default description for all plans.

    16 votes

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    Hi All,


    I am pleased to announce that this improvement is now available in the Version 15 release. This applies to both the levy description and date suggestions! Thank you all for your helpi in making this happen!


    Kind regards,

    Gavin

  2. Body of email to show amount due and due date for ease of reference, without having to download the attached PDF file - this could be done by adding a merge field in the LevyNoticeEmailTemplate.txt file to populate that data

    18 votes

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  3. Be able to upload BPAY file for NAB

    4 votes

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    1 comment  ·  Admin →
  4. To be able to produce a report that doesn't have an insurance policy attached to it. Or adding an additional output in Quick report > Corporations that says 'Insurance policy'

    2 votes

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  5. Web site is too faint, too pale, almost impossible to read unless in the right light. - very pale grey, on grey background

    1 vote

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    Released  ·  Amy Newmarch responded

    Hi Misty,

    The new portals have now been released which should have fixed this issue!

    If you have any further issues please let me know.

    Kind Regards
    Amy

  6. If a tradesman is "Excluded" in the "Tradesman" tab in the Corp screen there is a warning when issuing a work order to that tradesman.
    This warning should be extended to appear in the invoicing screens of File Smart and Strata Master.

    3 votes

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  7. Add merge fields to Mail Merge for “Strata Manager Mobile Number”, “Strata Manager Work Number” and "Strata Manager email address"

    7 votes

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    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  8. Where PayWay and BPay options and configured to be shown on the payment slip, could you please space the text out more so that they appear separate to each other.
    Owners are getting confused due to the two payment methods
    being displayed on the payment slip on top of each other with no gap and the PayWay logo overlapping next to the BPAY information.

    2 votes

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  9. SMS messaging to lot owner could include recipient entered in additional details so both owners receive SMS

    1 vote

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    0 comments  ·  Admin →
  10. There are no alerts for invoices, or anything else in SM. For example, if you wanted to not pay a particular contractor for a particular strata plan, there is nowhere for this to be recorded in SM. It would be helpful if this could be configured around rules, like an outlook rule, so that an alert pops up when you are attempting to pay that invoice. Stratamatic used to do this, and Property IQ currently have this functionality.

    9 votes

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    1 comment  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    When creating creditor invoices from the Transactions menu or from File Smart Creditor Invoices, a warning will display if the selected creditor has a status of ‘Excluded’ for the selected property.

    To add a creditor as excluded navigate to the Tradesmen tab on the Owners Corp and ensure the creditor is added with a status of ‘Excluded’.

    Please refer to the latest Release Notes http://kb.rockend.com/help/strata-master-version-115-release-notes in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 11.5 to use this feature.

    Kind Regards
    Amy

  11. When assigning diary notes to a different user, it brings up all the users that have ever been added to STRATA Master, even if they are not active in the system.

    10 votes

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    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  12. When sending SMS and select "Save to diary", if 2 or more lots are selected to receive the SMS, the individual lots selected are not listed in the diary entry. Only shows: 13 SMS sent - owner contact.
    Would like the individual lots listed.

    3 votes

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    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  13. We send a lot of emails with notices to the tenants/occupant. Many agents don’t send them on for days and days to tenants. When using mail merge there is no tenant email address as an option. Only have owner & agent.

    5 votes

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  14. Where a levy notice has two levies due on different dates within the same month, the individual levy does specify the date due date, however the "Payment Due" field will populate the date of the levy that is due last. This can be confusing for owners. Could the "Payment due" wording be removed altogether?

    7 votes

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  15. If you have a deactivated (i.e. closed) investment account, StrataMaster will still allow you to process a transfer to that closed account through the 'Transfer to Investment' tool.

    Instead, the user should be notified that the account they are attempting to use is closed.

    2 votes

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  16. Please include phone number into the search options as owners don't know what their SP or lot numbers are.

    7 votes

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  17. With the implementation of eConveyancing at Land Registry Services, solicitors are requesting that the S184 certificates display the BPay biller code and reference information so they can make immediate payment. Council and Sydney Water certificates provide this already, strata does not. They advised that it is not ideal to have to cross-reference to a levy notice; it is more appropriate to list it on the certificate. This would be advantageous to us too as we will not need to manually receipt settlement cheques and we will receive payment quicker.

    3 votes

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    Released  ·  Wilma Hewitson responded

    Strata Master v10.5 includes the following new merge fields in the S184 Certificate:

    <>
    <>

  18. 1 vote

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    0 comments  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released.

    You can now easily email Notice Contacts with a delivery method preference of email through the Bulk Communications Wizard.

    Please refer to the latest Release Notes http://kb.rockend.com/help/strata-master-version-115-release-notes in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 11.5 to use this feature.

    Kind Regards
    Amy

    Bulk Emai

  19. When running Owner Selector > Email Address, wants to search for additional email address instead of just the main email address.
    Also to be able to search for a part of mobile number instead of the full number under Owner Selector.

    2 votes

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  20. The ability to dissect invoices is a fantastic option, however I feel that it is in the incorrect area. Would like to be able to do the dissections within FS i.e. when workflow is with the manager upon approving the invoice.
    Currently the dissect function is within the FSCI screen within Strata Master where the dissections take place which is processed by a user.

    4 votes

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    1 comment  ·  Admin →
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