107 results found
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Ability to attach a document/letter to a levy issued via email
When issuing levies via email - having the ability to attach a letter or document to be issued with the email levy notice.
31 votesHi Supporters,
We are pleased to advise that this improvement has been developed and is now available for use!
Kind regards,
Gavin
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Creditor Compliance
Automated email to be issued to creditors if their insurances have expired and for them to upload their Licences and Certificate of Currencies for the required insurances.
42 votesHi Supporters,
Thank you for providing feedback on this feature. I am pleased to confirm that this feature is available within our MRI Strata Connect integration. For more information, please contact your account manager or product management team
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2. Work Order/Quote Request – Subject (eg blocked toilet) should be added to email subject line
Work Order/Quote Request – Subject (eg blocked toilet) should be added to email subject line once request leaves SM and opens up in Outlook
21 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Pop Up Boxes (Entering Keys/Committee members Etc)
When updating/adding committee member, meeting wizard, keys etc you now get a pop up box (Make A Selection) where you have to select from it and you can't use the arrow down to select what you want. Either get rid of the pop up box or make the down arrow usable to select what you want or by hitting the first letter of what you are selecting. As this process takes a lot longer and wastes time.
29 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Blog https://www.mrisoftware.com/au/blog/automate-your-invoice-approval-process-with-strata-master-v12-5/ for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.5 to use this feature.
Kind Regards
Amy Newmarch -
Add attachment to quote requests
ability to attach files in a repair/maintenance Quote request, like you can do with a work order
16 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Removed Work Orders coming through to the portal as 'CLOSED'
Currently, there is no way to hide Work Orders or Quotes from the Portal, should you make a mistake/ create a duplicate entry.
When you mark a Work Order as 'Removed' it comes through to the Portal and shows as 'Closed'.
There is a need for a feature that allows you to choose not to show such Work Order to Owners, i.e. ERASE it from owner-facing records/ reporting.
18 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
interest rate update
Under the new WA Strata Titles Act to take effect from 1/5/2020, the interest rate on levy arrears is dropping from 15% to 11% This interest is not meant to impact interest that is already accruing on arrears.
However, when we change to the new rate, all accrued interest will be reduced as Strata Master will recalculate all accrued interest on levy arrears with the new rate.
Please build something that allows the interest rate to be updated from a specific date without the new rate impacting interest that has already accrued.12 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes in the Knowledge Base https://kb.rockend.com/help/strata-master-version-12-0-4-release-notes for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.0.4 to use this feature.
Kind Regards
Amy Newmarch -
Interim Report Page numbering
Interim Reports shows page numbering on the report. To give the ability with a tick option to exclude page numbering when using the Interim Reports with other documents i.e. Agenda attachment when printing to Bing where page number are already recorded.
15 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
The ability to see an owners payment ref number and biller code on their owner card
We have many lot owners call to check on payment reference numbers. At the moment we cannot see this anywhere on their lot card - we have to go into filesmart and look up a copy of their invoice. Would be most efficient to have the ability to see this on their owner card for quick reference and assistance.
32 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Debt recovery
When an owner has instructed us to send the levy to their agent, as well as receiving a copy themselves, both parties receive the levy.
However with debt recovery, only the agent receives the debt recovery notice, not the owner. This needs to change.12 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Ability to add attachments to Owner Invoices
Ability to send miscellaneous owner invoices with attachments
35 votesHi Supporters, We are pleased to advise that this feature has been released as part of the Version 14.5 Improvements! Thank you for providing your feedback and helping us to create this feature for you.
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Levy Email Address field on Agents Card
The new Levy Email Address (on the agent's card) introduced in V12, apart from sending levy notices and debt recovery notices, would like to see this to include submetering invoices
5 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Meeting Dates on Portal
Currently if we put a new meeting in strata master for their next years meeting, it shows on their list of meetings. The date might not have been set firmly but purely entered for our convenience from working papers and also so we can add motions requested to be included to avoid overlooking them.
Would be great to have a tick button to release through to the portal ONCE the correct date, time and venue is known so we can still work on it behind the scene until details are confirmed.9 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Registers - new combo selection box
Registers - Pop up Box Selection
Registers - When making a selection from the combo box we should be able to sort in alphabetical order or search with the first letter alpha to bring up all contacts starting with the alpha character, as well as, the ability to instantly search with multiple alpha characters of the name i.e. 'M' will highlight the first selection (but not in order) starting with that letter but if you enter 'Mic' will then move to the first selection that starts with 'C' being the last recorded letter. This is time wasting.
2 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Blog https://www.mrisoftware.com/au/blog/automate-your-invoice-approval-process-with-strata-master-v12-5/ for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.5 to use this feature.
Kind Regards
Amy Newmarch -
bulk emails
Bulk Emails to Multiple Committees
When sending bulk emails to multiple committees these should go in the BCC field. It is OK they are in the To field with a single committee as they are likely to have each others email addresses already, but not OK when sending to multiple committees due to privacy reasons.
3 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Blog https://www.mrisoftware.com/au/blog/automate-your-invoice-approval-process-with-strata-master-v12-5/ for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.5 to use this feature.
Kind Regards
Amy Newmarch -
Bulk email messages to SC members should come up in BCC
Bulk email messages to SC members should come up in BCC
3 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Blog https://www.mrisoftware.com/au/blog/automate-your-invoice-approval-process-with-strata-master-v12-5/ for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.5 to use this feature.
Kind Regards
Amy Newmarch -
Notify contractors that their quote was unsuccessful
In the repairs and maintenance diary, if you mark quote as received but rejected, an automated email could be sent to the contractor to thank them for providing the quote but to let them know that they unfortunately did not win the job in this instance.
52 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Blog https://www.mrisoftware.com/au/blog/automate-your-invoice-approval-process-with-strata-master-v12-5/ for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.5 to use this feature.
Kind Regards
Amy Newmarch -
Levy notice delivery methods - print and email at the same time
Ability to email owner and print copy for agent or visa versa. Currently can only either print or email - not do both at same time.
69 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch -
Online invoice approval
We have noted some other strata companies having following options where we were not yet offered by Rockend: approval of invoices online by the Treasurer.
60 votesHi Supporters,
I am happy to let you know that your suggestion has been released!
Please refer to the latest Release Blog https://www.mrisoftware.com/au/blog/automate-your-invoice-approval-process-with-strata-master-v12-5/ for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12.5 and File Smart Version 8 to use this feature.
Kind Regards
Amy Newmarch -
Work Orders - ability to attach a quote
Allowing the written pdf quotes to also be attached to the repair job in the same way that a photo for a repair can be attached.
39 votesHi Supporters,
We are happy to let you know that your suggestion has been released!
Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.
Please note you will need to upgrade to Strata Master Version 12 to use this feature.
Kind Regards
Amy Newmarch
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