669 results found
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Westpac shutting down Post Billpay facilities with Australia Post
Received this notice from Westpac:
"In response to changing customer preference for digital banking and payments, from 30 March 2022, we're closing the Post Billpay service option. Your customers will no longer be able to make over the counter payments at Australia Post outlets."The strata levy invoices currently print out Australia Post Billpay bar-codes.
We need to notify our customers that this is the final levy invoice they'll be able to pay with Post Billpay and disable the function by end of February.
2 votes -
Changes to Quorum
New Qld Legislation allows a body corporate to change the quorum for a general meeting by special resolution from 25% and 2 people present to 10% and 1 person present. I suggest making an option to change the quorum amount in the system so that you can tell which scheme has approved this change and also so that it calculates on the voting register.
1 vote -
Meeting Wizard - Export to Word
Ability to export AGM Notice/Minutes to Word doc instead of PDF so that formatting/corrections can be made prior to sending out.
4 votes -
Submeter - Inactive/Active tick box
Please add a tick option 'Inactive/active' to be enabled when the submeter for a corporation is no longer required so it does not display when producing Quick Reports as the submeter cannot be deleted.
2 votes -
Automatically Archive Issued Work Orders in fileSMART
When you save/issue a work order in strata master, it does not automatically archive into fileSMART. We should be able to do this as it is very time consuming having to go back and manually do this. It also becomes difficult when you need to go back and view a work order from a few years ago, if it has not been archived and your try to re-generate the work order from strata master, some of the details change (ie. the strata manager for the plan changes to the current strata manager, and not the manager at the time the…
7 votes -
answer your phone or give us an email to contact you
can you please answer your phone OR give us an email address so we can send enquiries to???? I under stand we are in lockdown but can we at least email you?
1 vote -
Tax report - partial period (to date of termination)
Printing Tax Report for a partial period (terminated management)
At present there is no ability to create a Tax Report for a partial year (eg. to date of management termination) because the tax year end date is in the future. If the date of termination is used, the report does NOT produce from 01/07 but rather produces 12 months ending in termination month.12 votes -
covid
please add a field on the corp screen for the LOCAL GOVERNMENT AREA because all of us in Sydney need to keep track of the covid lockdown restrictions for work orders etc
3 votes -
In the Owners and Tenants information tab
In the Owners and Tenants information tab - an allowance should be made for numerous lines of owners and tenants names as so many have multiple names and often all different surnames
2 votes -
Previous owner ledger
When a previous owner would like a copy of their ledger, it is not clear on where to find this. I worked out that if you click on the magnifying glass, it will give you the option to untick Current Owner. It would be nice to have the checkbox on the main/first pop-up. Or just some clear instructions in the help section on how to do this.
3 votes -
owner ledger payment over 3 levies/invoices showing the dollar amount on the ledger on how it has been broken up and allocated
When owners make payment of the levies etc, and their payment is allocated to a few different items, the owner ledger only gives you the different line numbers that the payment was allocated to. i would like it, if it would say the dollar $$ amount allocated to each line. For example $300.00 received, in the next coloum the dollar amount say$20.00 to line 1, the next line the dollar $ amount says $100 and allocated to line 2, then $180.00 allocated to line 3. It would make it simpler for owners to see how their payment was allocated and…
1 vote -
Duplicates in Quick Pay
Could there be an 'Filesmart creditor invoices' option for Quick Pays?
Unfortunately duplicates do not get picked up with quick pays so it would be good to have a system like filesmart creditor invoices for quick pays before we complete the payment run.3 votes -
Levy Notice
To touch up on alignment so that Maintenance 'Fund' wording is fully disclosed on levy notice printout
1 vote -
Maintenance Fund Name - VIC
Update 'Sinking Fund' to 'Maintenance Fund' - VIC
Is it possible to update system wide for Victorian users to refer to the Sinking Fund as the Maintenance Fund in line with Victorian Legislation?
2 votes -
Owner Ledger
When a levy posting has to be corrected, with whole levy year cancelled and new corrected instalment amounts/ dates reinput, all the cancelled instalments will show on the Owner Ledger and Current Owner Account. This can make these documents hard to read when trying to determine status of levy instalments and prove (show) instalments due and paid for a lot owner's benefit ie it makes reports messy when providing status in print to a lot owner. The option to not display cancelled levy instalments on printed Ledger/Owner account would help make the display clearer to read. Alternatively, if cancelled instalments…
40 votes -
Online Invoice approvers change the GL code
Would it be possible for the invoice approvers to see what code an expense has been allocated to, and if they don't agree, give them access to change it? This would save a significant amount of work at year end when the treasurer wants to recode things.
2 votes -
Reprinting Receipts
When reprinting receipts, the option to view the receipt and email would be great. The only option to print means that it has to be scanned and then emailed. Just adds extra time and paper.
7 votes -
owner portal testing by administrator
Now that passwords are not accessible by Agency staff, could we have an administrator log in that allows agencies to test connections, documents etc. This way agencies do not have to ask owners for their login details or set up a dummy plan.
34 votes -
Bank Account Details
It would be could if in Strata Master on the building card in bank account tab you could just press one button and it would copy the bank account name BSB Account Number all at once so that you can then send it to people. Like a banking app does. Would be a lot easier as currently you cant copy the bank account name & you have to copy the BSB and the Account Number separately.
1 vote -
Highlight Comment
When a document has been assigned to a staff member with a workflow comment, it would be helpful to have this highlighted. The comment section is quite small and occasionally instructions can be missed and the document filed without action.
2 votes
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