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Strata Master

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As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Strata Master

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107 results found

  1. Bulk Email Wizard - Email Owners, Tenants and Agents at the same time

    Ability to be able to select all groups so that one email can be produced for example: to advise of a pending Fire Inspection where all parties are usually advised.
    To have to go through and select all groups one by one would also mean the possibility that an owner (committee member) may also be listed as a resident, they stand to get duplicate emails on the same topic.

    30 votes

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    3 comments  ·  Admin →

  2. Email addresses for agents

    Allow for two email addresses provision for rental agents (one for general correspondence / one for levy notices)

    46 votes

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    2 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  3. Email levies to additional contact if main contact is posted

    Would like to be able to email levies to additional contacts in SM even if the main contact is posted.

    30 votes

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    0 comments  ·  Admin →

  4. Pay levies by direct debit

    We would like the ability for a direct debit facility so that customers may pay their levies directly to the agency

    31 votes

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    9 comments  ·  Admin →

  5. Duplicate creditor invoice warning

    Duplicate creditor invoice warning - currently SM only warns if the duplicated invoice is created for the same plan. We would like to have a feature that would warn if the same invoice is entered for a different plan to avoid duplication.

    41 votes

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    1 comment  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  6. Linked Contact Cards

    We would like to be able to check while in a contact card, whether it is a linked contact card and also be able to click an icon which will bring up details of the other properties that linked contact card is attached to.

    26 votes

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    0 comments  ·  Admin →

  7. Search for invoice numbers in fileSMART

    Ability to search for invoice numbers in fileSMART

    26 votes

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    1 comment  ·  File Smart  ·  Admin →

  8. Owner Portal - allow for more reporting options

    Ability to show more reports on the owners portal other than the standard ones that can be configured via the Web Access Wizard

    21 votes

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    14 comments  ·  Admin →

  9. Updating Insurance Coverage details

    A more user friendly way to update Insurance Coverage details. Would like an + add option and an up/down arrow to move maintain an order sequence in-line with what is shown on the insurance policy.

    Currently, if the policy does not flow the same as the policy you are updating, you basically have to redo the whole thing when it only might be one line different.

    23 votes

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    0 comments  ·  Admin →

  10. Bulk SMS - ability to schedule in advance

    Ability in the Bulk SMS function to schedule SMS's to send out at specific dates/times, rather than having to execute it at the time the SMS needs to be sent out.

    5 votes

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    2 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 and activate the new Enhanced SMS Integration to use this feature.

    Kind Regards
    Amy Newmarch

  11. Miscellaneous Invoices

    Currently if you have this window open and you want to use any other window in Strata Master you have to close it. It would be most helpful if you could access other windows in Strata Master when generating an invoice as we often get interrupted by phone calls. It’s not something you can rush through (as a cancelled invoice remains in the Owner Ledger) so I have to close it and start again.

    13 votes

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    0 comments  ·  Admin →

  12. Copy/paste fields without having to go into Edit Mode

    It would be good to have the ability to copy the bank account number, the TFN and ABN for a strata plan without first having to put them into edit mode. We often have to provide this information to others and there is a risk it will get inadvertently changed when putting them into edit mode to be able to copy and paste.

    26 votes

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    1 comment  ·  Admin →

  13. Bulk Email Wizard - Addition of a Notices (Correspondence) Group

    So that email versions can be sent to the nominated party which is not always the owner or agent, that can be reflective of the address noted on the Notices tab. It has been mentioned also that the radio button options for notices & correspondence should be in keeping with the abilities offered in bulk emailing

    12 votes

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    3 comments  ·  Admin →

  14. SMS Character limit

    There is currently a limit on characters in the SMS feature of 160 characters. This isn't enough when sending some information to owners about meetings, etc.

    Please bump up to 200 characters.

    5 votes

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    0 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 and activate the new Enhanced SMS Integration to use this feature.

    Kind Regards
    Amy Newmarch

  15. Notification when online vote registered

    notify the Strata Manager when a lot owner have lodged an online vote for a meeting. (Maybe an email could be sent).

    18 votes

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    1 comment  ·  Admin →

  16. Search/Edit Transactions - additional search criteria

    It might be worth considering adding a search field in the ‘search/edit transactions’ tab so we can search by contractors rather than amounts.

    This way, when all the amounts are different for the same contractor, you won’t have to do a new search each time when cleaning up their expenditure

    7 votes

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    0 comments  ·  Admin →

  17. Receipting Allocation rules

    Please add the functionality global/individual plans to set the allocations when processing receipts via download.

    14 votes

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    7 comments  ·  Admin →

  18. Additional contacts CC'd not BCC'd

    When levies, etc, are sent to additional contacts, the additional contacts are BCC'd. I would like an option in Agency Configuration to select if the additional contacts are BCC'd or CC'd. Selecting CC will provide visual confirmation to the main contact that the additional contacts have been sent the levy, etc.

    20 votes

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    0 comments  ·  Admin →

  19. Miscellaneous Invoices - save notices to file option

    Create a "Save notices to file" option in the Miscellaneous Invoice and Multiple Miscellaneous Invoice screen to enable users to save these invoices to either Document Register or fileSMART.

    16 votes

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    2 comments  ·  Admin →

  20. Automatically tick "Print bank details" on insurance claim

    Option to have "Print Bank Details" auto selected on insurance forms. Currently need to tick that option for each new claim that is created.

    18 votes

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    0 comments  ·  Admin →
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