Pay levies by direct debit
We would like the ability for a direct debit facility so that customers may pay their levies directly to the agency
Hi Supporters,
I am happy to let you know that your suggestion has been released for Macquarie Bank.
Please refer to the latest Release Notes https://kb.rockend.com/help/strata-master-version-14-release-notes in the Knowledge Base for more information.
Please note you will need to upgrade to Strata Master Version 14 to use this feature.
Kind Regards
Amy Newmarch
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Chris Parker commented
I was told by Rockend 12 months ago that this feature was coming; probably in the September 2019 update release. Didn't happen - no surprise. Will believe it when I see it. It must be a joke that it has taken this long for a basic feature that should have been put in place years ago.
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carly commented
Please ensure this functionality is not just limited to Macquarie Bank for New Zealand SM users.
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chad commented
Yes, we certainly endorse this. I have spoken with Macquarie Bank and they already offer direct debits to other strata software providers and said they "would love to implement with Rockend too". Would be great to get this happening ASAP! thanks :-)
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Priscilla commented
We are having more clients asking to be able to pay their levies by direct debit.
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Michelle Hatton commented
Some of our owners get very upset about not having this facility, we currently bank with ASB.
Thanks Michelle -
Ben O'Neill commented
Yes, absolutely!
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AdminInsights Team (Admin, MRI Software) commented
Strata Master needs to have direct debit functionality for payments.
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peter commented
We are having more clients asking to be able to pay their levies by direct debit. Strata managers using STRATAMAX now have the ability to offer direct debits to their clients so hopefully this will be an option for users of Stratamaster in the near future.
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AdminInsights Team (Admin, MRI Software) commented
Ability for direct debit function to debit levy amoutns from owners bank accounts