Settings and activity
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11 votes
Stacy Natoli
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11 votesStacy Natoli
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10 votesStacy Natoli
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54 votesStacy Natoli
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26 votesStacy Natoli
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18 votesStacy Natoli
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35 votesStacy Natoli
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73 votesStacy Natoli
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230 votesStacy Natoli
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189 votesStacy Natoli
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1 voteStacy Natoli
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1 voteStacy Natoli
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324 votes
Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.
Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?
Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).
In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,…
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8 votes
Hi Tash, thanks for your suggestion. I was wondering if you were aware that in the inspection tab on the tenancy, if you click the edit pencil you can override the company default (of 3 months as an example, and set this tenants inspections to 6 month frequency), so it will look to this when doing the updates. I hope this helps in the interim - as this would be a good option to have against the property, so that when tenants come and go, the set frequency for that property would remain. Thanks, Ange - Product Team
Stacy Natoli
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4 votesStacy Natoli
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5 votesStacy Natoli
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27 votesStacy Natoli
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75 votesStacy Natoli
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5 votesStacy Natoli
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45 votesStacy Natoli
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One email summary each day would be beneficial. An email everytime could clog inboxes and become challenging to manage - this would be supported if it could be arranged to go to the manager of that profile it belonged to so they can review and action thier own etc.