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  1. Work Orders need a company email address not propertytree@propertytree.com. It needs to be the property manager email or office email

    25 votes

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    Ready for Votes  ·  1 comment  ·  Property Tree » Communications  ·  Admin →
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    Helen OCallaghan shared this idea  · 

  2. Email, Message or SMS failure alert/pop up

    329 votes

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    27 comments  ·  Property Tree » Communications  ·  Admin →
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    In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.

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    Helen OCallaghan commented  · 

    HAVING TO CHECK COMMUNICATION HISTORY ONCE A LETTER HAS BEEN SENT TO MAKE SURE IT HAS BEEN DELIVERED - AS NO ALERT IF IT HAS FAILED

    Helen OCallaghan supported this idea  · 

  3. Rental Increase should automatically update the direct debit with the new amount

    9 votes

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    Ready for Votes  ·  0 comments  ·  Property Tree » Profiles  ·  Admin →
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    Helen OCallaghan shared this idea  · 

  4. Rent review dates automatically updates when entering a new amount in rent schedule

    51 votes

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    Ready for Votes  ·  7 comments  ·  Property Tree » Notes, Tasks and Workflows  ·  Admin →
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    Helen OCallaghan commented  · 

    WHEN YOU ENTER A RENTAL INCREASE YOU SHOULD HAVE AN AUTOMATIC OPTION FOR THE RENEWAL DATE TO BE ENTERED OR IT HAPPENS AUTOMATICALLY

    Helen OCallaghan supported this idea  ·