Settings and activity
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324 votes
Hi User Voice Supporters! We're currently setting requirements with the development team for Failed Communication Notifications and are after some feedback to ensure we get the right notifications to you and your team.
Would you prefer, an In-App (in Property Tree) notification, that alerted you each time a communication failed?
Or, would you prefer to receive an email each time a communication failed? (similar to an outlook or gmail bounce-back).
In the case of receiving an email, if you are using the Communication Platform where your email replies are received into Property Tree, would you prefer this failed email notification to be received into the Communication Platform inbox, assigned to you (or the company, if the email was sent from the company)? Or would you prefer this email to be sent to your external email each time an email failed to send? If you are not using the Communication Platform,…
Marina Gear
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230 votes
Marina Gear
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214 votes
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Marina Gear
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As a work around - I personally just send a copy of the work order to the tenants when issuing it to the tradesperson.
Even if the information merged was multiple contacts, this would be super helpful. This is for all forms - leases, terminations and rent increases. Without a careful eye, this can become an invalid notice & cause a lot of issues for the agency.