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EagleCRM

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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EagleCRM

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22 results found

  1. Requesting for Brochures/DL Flyer to capture symbols(Cars, etc.) added on the listing description and brochure description fields. The fields under Images, Docs & Copy are text fields and brochures only show text added on the description.

    3 votes

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  2. Flootz raised during a call that several of their agents have requested for Eagle invoices to accommodate GST Inclusive pricing. Currently, even when GST Inclusive is selected, the system automatically adjusts the prices to be GST exclusive by default and then adds the GST amount to the subtotal.

    This setup is not ideal for their agency, as they would prefer the invoices to reflect GST-inclusive amounts in line with their internal billing process.

    3 votes

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  3. I am writing to request a feature enhancement for our vendor reports to better track lead management. Could you please add a "status" or "actioned" indicator to the REA and Domain email enquiries extracted in these reports?

    Currently, the report shows when enquiries are received but does not indicate if an agent has followed up. This prevents us from seeing the true status of our information and agent activity. Adding a feature to show that enquiries have been actioned would be much appreciated.

    2 votes

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  4. Email to purchaser and email to purchaser's solicitor is not visible on the list on the contract section page

    2 votes

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  5. In Admin > Reports, reports should have csv type of file that can be downloaded aside from pdf.

    3 votes

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  6. If the test email feature from the Regular Email Campaigns could be implemented within the Scheduled campaigns to check and test emails.

    4 votes

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  7. Adding Time and date on the email & other notes to the listing.
    This will make the process of saving correspondence easier to read and working out of eagle will be easier to maintain.

    2 votes

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  8. Hi,

    I wanted to suggest a potential improvement to the ownership date section when adding properties.

    Currently, the field requires selecting a date via the inbuilt calendar. It would be really helpful if users could also manually type in the date instead. The current process can be quite slow and fiddly, especially when switching between other tools or websites like PriceFinder.

    Allowing direct input would make the workflow much more efficient and user-friendly.

    Thanks for considering this enhancement.

    1 vote

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  9. Client emailed us regarding the listing expiry date which has only have 120 days inside our Eagle CRM Specifically found on "listing details tab " client would like to increase more than the time line available their

    2 votes

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  10. When checking Audit Log for Inspections, it does not indicated which property the inspection is related to. Having visibility with either the Property ID where it is created or at least details which property its created/updated or deleted will help us keep track of any changes done.

    2 votes

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  11. Can you please make it that when an inspectee is 'Not interested' they are automatically unsubscribed from that property
    Or add a way to add this as an 'IF' in automations.

    2 votes

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  12. 3 votes

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  13. Client has an issue within Eagle when he added a contact source to his contact it does not show the added source example "Paid Lead" to the next contact on the source dropdown list. Client would like to add the contact source on the dropdown so he don't need to manually input the source again to the next contact he wish to add the source they created

    2 votes

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  14. 2 votes

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  15. Feedback was received from Steven Jeffery from AWN

    As per Steven:
    ”Via Contacts > Download Excel

    Please include a column for Days On Market

    This will pull the days on market data that is held on the listing and bring it into the contracts Excel spreadsheet.”

    2 votes

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  16. For invoices/documents on Eagle to be downloaded on landscape as an additional option

    1 vote

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  17. 1 vote

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  18. We have a query with how people unsubscribe to receiving newsletters etc. from us.

    We have noticed that when we send out newsletters, we seem to get quite a few people unsubscribing from bulk communications - some of whom we know didn't want to totally unsubscribe from information being sent.

    Our boss receives copies of our emails/newsletters and had a look at the Unsubscribe button.

    He thought it was quite confusing to have to 'untick' instead of 'ticking' what they want to unsubscribe to. We think that people sometimes only want to unsubscribe to a particular newsletter we send out…

    1 vote

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  19. I am wondering if it's possible to create a registration screen when we share the property files via an online link? At the moment, buyers get instant access. Can we collect details before unlocking the files? Ideally, we can then track buyer activity i,.e, what files they click on and the number of times (post registering to access the files).

    1 vote

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  20. 1 vote

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