13 results found
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A resend function for emails
I would like to suggest adding a resend function for emails.
At present, if we send a lengthy email with multiple attachments and it bounces due to an incorrect email address, we have to recreate the entire email and reattach all of the documents before sending it to the corrected address.
A resend option that allowed us to update the recipient's email address and resend the original message would save a significant amount of time and make the process much more efficient.
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Property Alert
Having the option to be able to remove a property from property alerts so its not included in the property alert emails that go out to matched contacts.
2 votesHi Supporters
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Property Search & Filtering
When sending an email, SMS, adding a note or linking activity to a property, Eagle often returns a long list of historical listings, including properties sold many years ago. This makes it difficult to quickly find the correct property and creates a real risk of attaching activity to the wrong listing.
Suggested Improvements
Prioritise draft and active listings and current property records in search results.
Allow users to filter by Draft Active, Sold and Archived properties.
Improve search ranking so the most relevant result appears first. The current search process is inefficient and unnecessarily increases the risk of user error.
2 votesHi Supporters
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Pest and Building condition in Contracts section
Under the contracts section I'd like to have the option to set the due date for Pest and building condition. In Queensland most contracts are subject to both finance and pest and building inspections and they often have different due dates. It really should already appear the same as the Finance condition above. It should also be included in the check box section on top of the contract information so it can be ticked once Pest and building condition is satisfied.
Thank you.1 voteHi Supporters
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Add In Buyers Manually
Be able to add a buyer in directly through the buyers section - through an add buyer button.
1 voteHi Supporters
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Sales Advice
When creating a sales advice through the send a letter to the vendor's solicitor button, have the format written in notes carry through (eg. if there are different lines for each item it will look the same in the sales advice - like below)
DEPOSIT - $1234
SETTLEMENT - 60 days
etc.
etc1 voteHi Supporters
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sutherlandreception@oneagency.com.au
Settlement and Anniversary Searches - would be fantastic if we could search for all properties settled in the month of say August and the search brings up every August settlement for the Agent we select for all years.
At present we have to do it for August and then do the search again for each year.1 voteHi Supporters
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Address Sorting - Caps vs Non Caps Addresses do not sort correctly
Addresses do not always sort correctly when ordered by street name.
The issue appears to be related to capitalisation, with addresses entered in CAPITALS being sorted separately from addresses entered in standard sentence case. This results in the address list appearing out of order and makes it more difficult to locate properties.
Suggested Improvements
- Make address sorting case-insensitive.
- Standardise address formatting where possible.
- Ensure addresses sort alphabetically regardless of whether they are entered in capitals, lowercase or sentence case.
This would improve consistency and make address lists easier to navigate and manage.
1 voteHi Supporters
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Duplicate Address Management
Eagle currently does not identify or warn users when a property address being created already exists within the database. As a result, our database has accumulated a significant number of duplicate property records over time.
This creates several issues:
Duplicate property records can lead to fragmented ownership, enquiry and contact history.
Users may unknowingly create additional duplicates when searching for an address that already exists under a slightly different format.
Database integrity and reporting become less reliable.
Cleaning up duplicate records is currently a very manual and time-consuming process.Suggested Improvements
Introduce a duplicate address warning when creating a new…
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Invoices
When looking at a property invoice, unless you access it via a property, you cannot see what property it relates too. So would be good if on the invoice when viewing on the side tab or somewhere the property that it sits under / is related to was tagged.
1 voteHi Supporters
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Visibility over listings
We’d like each agent’s EA to have access to the agent's specific contracts, without visibility over the wider team’s contracts.
At the moment, because EAs are not listed on properties as an agent, the “view your own contracts” setting doesn’t meet this requirement and the other option allows them to view all contracts which we dont want. So option to be able to add staff / team members to view their teams contracts
1 voteHi Supporters
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Agents drop-down on Listing Details
It would be nice if the list of agents in the drop-down were limited to only show agents in that office.
Currently it shows all agents in all offices making it difficult to know which agent is the correct one, when we have agents in Multiple Offices2 votes -
Listing Deletion User Permission
Within Settings > Users > Edit > Permissions
Please can we add a new permission under the Listings section for ‘Delete Listings’
Having it unselected would prevent people from using the Delete button on the listing index page as well as being able to use the Delete status2 votes
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