43 results found
-
Rent Arrears
With ‘REST’ even if a tenant was short by a dollar/cent, it would never move them forward a month!!!
MY QUESTION TO YOU IS : Why is this happening with Property Tree?
1) We are answerable to owners, who question us (and)
2) Tenants think they are fine with payments due to the Paid to date reflecting they have moved forward by a month
hence nothing owed for which we are having to explain to them . This is time consuming & annoying !!!If an old program like ‘REST’ could do it, why can’t Property Tree. Please update your…
2 votesReferred to support - Rent should never roll into another period unless the full amount is paid, taking into account any part payment. The ledger shows a column specifically for the part payment (next to the paid to dates), and also a column for credit (next to the payee name).
-
agency payment account details
Can I have more than one pay Agency account details to choose?
Since I have one biz account for rental management fee and another account for Sales Commission.1 voteYou can only have one bank account for general accounting details (to pay out from Property Tree). You can have multiple customisable "accounts' set up within Property Tree that your fees are charged and collected against, so when this is paid from Property Tree to your general account you can easily see which amounts relate to rentals vs sales.
-
Income & Expenditure Statements
Why does a cancelled transaction (eg creditor payment) have to show on the Income & Expenditure statements...showing as a credit.
Show the cancellation on the Owner and creditor ledger but why on the I&E?
Yes the total figure is correct but Owners and Accountants get confused by this.1 voteThis request has been referred to support
-
1 vote
Thank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Owners with multiples properties - Statement suggestion
When owners with multiple properties receive their Statements (as we deal with each property separately, a Statement for each one) it just says on the From: ABC Real estate and the subject is " Ownership Statement from ABC Realty. They want the subject to show the property address then when they are searching their emails they can find it easily.
Thanks
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Automatic release of held funds, once hold amount has been achieved.
Set up an automatic release of extra funds once the held amount has been achieved, rather than having to manually check to see if held amount has been reached & then removing the hold.
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Payment Run when wanting to hold tenant part payments back
Currently when a tenant overpays/part payment, we manually have to remove money and owners from pay run and disbursements, which is time consuming
It would be great if there was an option that if an owner is paid 10th of each month, it only shows amount to disperse on 10th (not any additional funds, if overpaid)
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
On screen transaction receipting - add in details available within csv report
On screen transaction receipting is missing several columns available within the csv report including the transaction date (some banking platforms downloads have different dates for living weekend transactions) and the reason for the rejection.
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
The ability to cancel individual creditor invoices after payment processed
You actually need to be able to cancel individual EFT payments to a creditor. Example. I have just processed creditor payments. One creditor had 5 individual invoices from 5 different owners. I have noticed an error on one of the payments But because property tree groups them all into one payment to the creditor I can't cancel just the one with the error . I need cancell all 5 and totaly stuff up the other 4 owner statements. How do you explain to an owner that your statement looks weird because there was an error on joe blogs statement so…
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Ability to edit the payment method on on screen receipting - can only use direct deposit
When using a third-party tenant download which is receipted as with the payment method Payment Provider, there is no option when using the tenant download on screen receipting to change the payment method. These transactions have to be ignored and manually receipted.
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
Custom Security Role - Invoice Genius
Please enhance the customised security roles to enable various permissions for Users within Invoice Genius
- need a permission to allow users to create invoice in Invoice Genius
- need a permission to allow users to view Invoice Genius
- need permission to allow users to Manage (forward) invoices in Invoice Genius
9 votes -
Separate Ledger under same Tenant - Rather than setting up two profiles.
Option to create a Separate Ledger under the same profile. In the event a tenant has to pay off a rent arrears.. Especially if taken over from another agency. To simplify keeping record of the tenants payments and accountability without affecting their current paid to date.
Recent take over of a commercial and residential property with rent arrears. The tenant has arranged with the prior agent and landlord to pay off their arrears separately. The previous agent worked in a different system that allowed a separate ledger, rather than creating a new profile for the same tenant.
1 voteUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
Re withdrawn tenancies & letting fees
The auto prompt to delete the owner letting fee (which is raised when you create that tenancy) with respect to a withdrawn tenancy, should come up whether you are deleting OR archiving the tenant profile
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting User Voice!
-
option to Raise a credit note for a supplier.
There is no option to create a credit note for a supplier, in case the payment goes wrong.
1 voteUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
I&E Reports - Property per page
Would be nice to have a page per property for I&E Reports for ownership profiles with multiple properties.
1 voteThank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
Enter Tenancy Fees based on % rather than flat $ fee
Hello, would be great if you could enter fees for a tenancy based on a % rather than flat $ fee. Like owner fees
1 voteUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
add the brackets back to dishonored receipts in recent transactions
Please add the brackets back for dishonored receipts under recent transactions. this will make it easier when there is multiple dishonors to find.
2 votesUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
Revenue Reports - 12 months data
Why does Property Tree require a user to print out individual Agency Statements for a specific period. These can amount to 12, 24 or over 100 if the agency makes weekly disbursements for a calendar year. Why can't Property Tree produce a month by month report for a selected 12 month period like REST, Property Me, Console, Sherlock, etc. Come on Property Tree the coding to produce this report would be relatively easy.
1 voteUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
Subject Line - Emailed Statements
Owners may have multiple properties on separate statements and have requested that when statements are emailed they would like to see the property address on the subject line for ease of navigation.
1 voteUnfortunately, your Suggestion has failed to progress due to lack of activity.
We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.
Thanks for supporting UserVoice!
-
Allocate the full new rent amount when the rent changes and tenant pays early
When the rent changes and the tenant makes their first payment of the new rent amount before it is due, it is still allocated as the old (outdated) rent amount with any remainder allocated as held for tenancy. For example if the fortnightly rent increases from $900 to $1000, if the tenant makes their first payment of $1000 before it is due only $900 is allocated to rent as a part payment. The remaining $100 is allocated to held for tenancy funds and needs to be manually allocated to rent later. Tenants get very confused when they receive a receipt…
1 voteThis has been logged via the Escalations team
- Don't see your idea?