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Property Tree

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Property Tree

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3 results found

  1. Email, Message or SMS failure alert/pop up

    Notify users when any emails, messages or SMS fail rather than having to go and check a list. Perhaps an alert at the top of the page which then produces a list of what needs to be checked. The impact of missing this information is huge, particularly with compliance.

    273 votes

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    6 comments  ·  Communications  ·  Admin →
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    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.

  2. Out of office reply for portal and comms platform messages

    Would be helpful to have an out of office option for messages that are received out of hours. Especially when a tenant is requesting maintenance. We could then include emergency contact details to the email etc

    193 votes

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    11 comments  ·  Communications  ·  Admin →
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  3. Forwarding emails in Communication Platform

    The new Communications Platform does not have a Forward ability and only has a reply option. Work around: If you reply to the email and replace the email address to the recipient required this will then work as a forward. Would be easier to just have a Forward option.

    159 votes

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    5 comments  ·  Communications  ·  Admin →
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