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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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75 results found

  1. Merge field for rent reviews – can we have the “Next Rent Review date” field that would pull from Lease, Rent & Outgoings as an option for a merge field? At present we can only use the “Rent Effective date” which is not always accurate if we have backdated CPI for example.

    6 votes

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  2. Have the rent displayed as annual and monthly on the Lease & Rent tab

    6 votes

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  3. Create a merge link that pulls only invoices in arrears, the current link "Tenancy_OutstandingInvoices" pulls amounts for all invoices, whether overdue or not.

    15 votes

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  4. All invoices paid or added to property tree or Invoice Automate automatically added to the owners portal under their own section so that you can give the owners auditor access to their portal to access all the invoices for reconciliation without having to request the information from the agents.

    5 votes

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  5. Be able to individually select commercial tenants who you do NOT want an AUTO COMMUNICATION - rent arrears letter to go to. Commercial tenants often have tailored payment plans, or waiting for something to trigger a full payment or "credits" that have not yet been created (examples only). It would be great if you could tick a box like we do for "Receive Invoices" or "Receive receipts" in the set up section.

    Surprising how upset they get when they receive an email (auto or not)

    1 vote

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  6. When setting up a new tenant without knowing the exact paid to date, can we be able to TURN OFF the automatic invoicing for rent/outgoings

    4 votes

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  7. It would be great if work orders could be automated for the regular compliance items as it is so time consuming. Things like 6 months fire checks, annual backflow testing, annual thermoscans.

    2 votes

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  8. LEASE TYPE:

    Please have an option when entering in lease details for commercial tenants to choose whether or not the lease is

    • commercial or
    • retail
    18 votes

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  9. Additional merge fields for email templates specific to Commercial Property Management (i.e. Lease (Further) Terms, Rent Review Date & method i.e. Market Review/CPI etc)

    9 votes

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  10. Trading Name field under Tenancy Name

    1 vote

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  11. The new bond increase is great, but it needs to be available for commercial properties and be able to genrate an invoice with rent increase and bond increase.

    8 votes

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  12. With the new Commercial Tenancy Statement, is there any way to filter by a due date for outstanding invoices (outside of rent cycle). Currently, all invoices entered are showing under outstanding, regardless of if they are overdue. This could be an issue as some invoices are entered in well in advance.

    8 votes

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  13. Tenant invoices should include the BPAY and DEFT reference number/tenancy ID number. I am getting complaints and requests from tenants for audit and compliance purposes and general ease of payment. Every invoice I receive has the payment details/options included on the invoice. Can you please advise if this is being looked at? Thanks

    24 votes

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  14. On Released and Cirus8 they provide the last quarter CPI figures and calculates your tenants new rental amount. This saves the PM significant time in searching for CPI figures and performing the calculations

    16 votes

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  15. We want to create an email mailmerge for a commercial tenant to show their arrears for rent, budgeted outgoings and any other invoice. We also want to highlight the overall total of their arrears figure. However there is no template field that gives the overall arrears figure.

    5 votes

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  16. Provide a statement style for commercial property that display GST & rent separately as current statement is hard to read for owners and accoutants

    9 votes

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  17. It is very confusing to seeing other invoices on a new invoice. Most of the commercial tenants complaint about the messy look on the invoice as it looks like statement more than invoice. Their bookkeeper and accountant also get confused with this layout.

    Thank you very much.

    Karen

    9 votes

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  18. Ability to enter budgeted amounts in addition to recording actual amounts so a Variation Report can be created monthly. This allows the system to be functional in providing timely and correct information.

    17 votes

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  19. The Tenant bank account details in the contacts should be linked to the tenant refund (including bond refund) automatically.

    4 votes

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  20. It would be nice in automated Commercial lease renewals to differentiate between leases that are coming to the end of a lease and those with a further option within the lease. Different triggers and letters...

    19 votes

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