58 results found
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Have a default font setting for emails
We would like our company to have consistency through our emails instead of getting a randomised font each time we open a new email.
13 votes -
phone numbers in diary entry
Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.
3 votes -
suppliers websites
Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.
3 votes -
occupancy report that we can show owner's
when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them
1 vote -
Print up Property Inspection List in Alphabetical Order
When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).
When we print the report, it would be great if the properties stayed in alphabetical order.
6 votes -
Option for owner remittances to be switched off for individual owners
We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.
7 votes -
SMS Replies in diary do not show phone number
When there are multiple tenants, it would be useful to see the phone number the SMS reply has come from displaying in the diary.
9 votes -
Ability to send owner statements from the main admin email (not the PM's)
We prefer our statements to be sent to owners from our team running all the accounts side of things, so our OA's.
8 votes -
Outstanding invoice arrears SMS amount is merged at total owing, it should merge with what is overdue
Currently the invoice amount merged from palace is for ALL the invoices but it should just be the outstanding invoices. I have to override the amount manually which takes up time and defeats the purpose of having the amount merged in first place.
7 votes -
Mid Month Statements Sent to Alternate Email
Mid month statements sent to the owners alternate email as well as primary.
7 votes -
Option to send Mid month statements to owners with no funds/overdrawn
mid month statement should be sent to the owners even though they are overdrawn. And along with the invoices
5 votes -
Archive button for mail within individual email
The Palace inbox has an archive button within the inbox area, but none within an individual email. To archive and email after reading it, you need to click back, find the email, and then archive it.
An archive button within each individual email would remove this back and forth.
6 votes -
Water bills to be sent to alternate tenant email from document flow
There are certain tenancies that need water bills sent to an alternate email address, or sent to an additional email address, however currently from document flow they can only be sent to the email address loaded against the head tenant. Eg. if all flatmates need to get the water bills, or if a different person/entity pays the water bill, from the contact email address in the head tenant. We would want the head tenant's email address to stay in there for all other correspondence, but need an option to send water bills to an alternate tenant email address.
6 votes -
Bulk Email from Landlord
It would be great if we could sent a bulk email to Landlords using information from tenants.
We would like to be able to send emails to Landlords with information such as the tenants paid to dates, lease expiry dates and at this stage we cannot do this.
5 votes -
Email forwarding tenant to owner - owner email address does not appear for selection in "TO"
Email forwarding from tenant to owner - owner email address does not appear for selection in "TO"
4 votes -
Property - Options - Extended Features
Property - Edit - Options - Extended Features
At times 'Extended Features' are created, either in error or are not to be used again.
Can we have the option to delete - as we can add but not delete1 vote -
Sender's email address on the EOFY statements
It would be helpful if the EOFY statements showed as coming from the PM email address rather than the person who is generating the statements - the same way that the EOM statements show as coming from the PM and not the person running processing EOM
2 votes -
Email Invoices to owner directly from Works order
Emailing invoices directly from the Works Order to the owner
1 vote
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