134 results found
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Add email signature externally when sending bulk emails
Would be great to be able to send bulk emails with signatures not in the email template. In Palace Live you could select to 'Add Agents Signature' before sending, a similar feature would be good to reduce duplicates of templates.
14 votes -
Receive notification of SMS
Rather than having to check your SMS inbox several times a day, it would be good to get a notification when one is received
14 votes -
Alert for start date in Document Flow
Add an alert if the tenant's start date hasn't passed, same as when an alert pops up if the tenant has a vacate date in place in Document Flow
1 vote -
Auto find bank and branch from the account number.
Some (most!) supplier invoices (or owners, or tenants) don't have the bank name or branch listed. Can you set up Palace to auto collect this info based on bank account number using a site like https://www.paymentsnz.co.nz/resources/industry-registers/bank-branch-register/ ?
3 votes -
Ability to group correspondance in custom view for SMS and Mail
When you do a custom view to bulk message the tenants or send a letter would be great to be able to group the messages. eg Rent overdue etc..
Currently only can be done if emailing the tenants.1 vote -
Hold back Management Fees + GST
Would it be useful if Palace offered the option to Hold back Management Fees + GST within bulk ledger payments for fees taken from rent - where the Tenancy or Guest (Holidays) have not commenced yet?
3 votes -
Have a default font setting for emails
We would like our company to have consistency through our emails instead of getting a randomised font each time we open a new email.
13 votes -
sheryn.west@mrisoftware.com
I would like an error message to pop up when an attachment in the diary is more than 20MB and wont process. Currently there is no error message to indicate why and in some instances says "Saved successfully"
1 vote -
phone numbers in diary entry
Where you can write a phone conversation in the diary, to have a drop-down of the phone numbers of the tenants and owners already in the system.
3 votes -
Tenant portal
For sustainability, can we please request a tenant portal so that large files can be saved from the diary to the tenant portal such as initial inspection report/move in documents. Apologies if this is already an idea in progress.
8 votes -
suppliers websites
Would be good to have a suppliers 'website' field, so we can easily check out their website to see if they handle something we don't ordinarily get them to do.
3 votes -
occupancy report that we can show owner's
when owner ask for a report on the occupancy % for the month this would be great to be able to produce for them
1 vote -
Print up Property Inspection List in Alphabetical Order
When we generate a Property Inspection report, we can put the initial list into alphabetical order, but when we generate the report, it starts in alphabetical order, but then goes rogue (with newly added properties).
When we print the report, it would be great if the properties stayed in alphabetical order.
6 votes -
'Lock' on work order
Is there anyway a 'lock' can be set so work orders can't be sent on properties where the LL requests all maintenance to be arranged by themselves
3 votes -
It would be great to have a print button on the dashboard to be able to print pending invoices, reminder charges and approved invoices
It would be great to have a print button on the dashboard to be able to print a list of pending invoices, reminder charges and approved invoices.
1 vote -
Key Check Out new field
When "checking out" a key, can we have a field that allows us to put in a note of who we have issued the key to. e.g. Contractor, and their contact details, etc. This will be very helpful so all PM's in the office can see who has the key and why.
3 votes -
Option for owner remittances to be switched off for individual owners
We send owners a remittance at mid month payout (and for other payments outside of EOM). Is it possible to add an option in the owner's financial or options tab to switch off the remittances. We have a few owners that don't want to receive remittances but the majority do want a remittance.
7 votes -
SMS Replies in diary do not show phone number
When there are multiple tenants, it would be useful to see the phone number the SMS reply has come from displaying in the diary.
9 votes -
Some kind of acknowledgement in the diary to show what item you were just in.
When you open up say an email on the second page of any diary the system does not take you back to where you were and instead takes you back to the top of the diary with no marker or highlight to show which email you were just in. If you are going back and forth through the diary you have to remember the date or title to find it again but would be so much quicker and easier if it highlighted where you were or have just been. This would help a lot when you are printing off paperwork…
9 votes -
Work Orders - Able to manage Deposits but stay open
When processing a works order the PM only wants to pay a deposit for the work to begin. There should be a option you can have a deposit payment made on the original Works Order. When the final invoice is to be paid the works order is still open and can be edited with the final payment.
9 votes
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