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Strata Master

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107 results found

  1. Delivery Method for Debt Recovery to display in fileSMART

    I would like the Delivery Method for Debt Recovery to display in fileSMART: Currently only delivery method for levy notices show. Requesting to have delivery method for Debt Recovery to show in fileSMART.

    6 votes

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    2 comments  ·  Admin →

  2. Miscellaneous Invoices - Ability to edit GST field

    Miscellaneous Invoice screens - To enable the GST field to be edited ie; to remove the GST or to edit value where not 1/11th of GST. Far easier as a user to do this then creation of multiple chart of accounts to accommodate as a workaround.

    6 votes

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    2 comments  ·  Admin →

  3. Levy Notice - ability to dissect due dates

    When you send out, for example a June levy. It includes the payment in arrears. It doesn't break it down and say 'Outstanding amount must be paid immediately" you cant dissect the due dates. The owners at that they don't have to pay it yet as it has a new due date for the new levy.

    3 votes

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    0 comments  ·  Admin →

  4. Email Levy Delivery Method for Linked Contacts

    When the levy delivery method of email address is edited/removed to any linked contacts the following error message: Email errors were encountered and have been logged to C:\Srata\LevyEmail.log is generated. Strata Master does not automatically update all linked contacts The email is stored in the contact table, the delivery method is stored in the owner table, and they’re linked by the lots table.

    The same logic should also apply to the notices delivery method and the correspondence delivery method.

    NOTE: Lot screen>Levy> is set correct.

    1 vote

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    0 comments  ·  Admin →

  5. Ability to SMS a Creditor from the Creditor screen

    Ability to SMS a creditor from the manage creditors section

    1 vote

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    0 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  6. Bulk Email Wizard - Separate Additional Debtors

    When using the Bulk Email Wizard, we are unable to separate between Lot owners and Additional Debtors. It is a pain to manually remove all 100 additional debtors, especially without knowing in the Bulk Email Screen which contacts are additional debtors.

    3 votes

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    0 comments  ·  Admin →

  7. Documents on Owner Portal - ability to edit Document Type description

    Ability to amend the Document Type description column on the Owners Portal > Document tab. In particular, where invoices from fileSMART are configured to be shown on the owners portal, it would be good to have the creditor name showing as well, rather than just the word "Invoice".

    5 votes

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    0 comments  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion to show the creditor’s name on the Owners Portal for Invoices, Work Orders and Quotes saved in the Payments and Maintenance folder in File Smart has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/strata-master-version-115-release-notes in the Knowledge Base for more information regarding this feature.

    Kind Regards
    Amy

  8. Bulk BPAY with Commonwealth Bank

    Would like to be able to make Bulk BPay Payments using STRATA Master with Commonwealth Bank.

    5 votes

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    1 comment  ·  Admin →

  9. Owner Portal - Creditor Invoices, Quotes to appear on separate tabs

    Would like creditor invoices and quotes marked to show on the owners portal as a separate tab and include the creditor name, date and amount paid/quote amount

    3 votes

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    0 comments  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion to show the creditor name on the Owner Portal for Invoices on a separate tab.

    Please refer to the latest Release Notes kb.rockend.com/help/strata-master-version-1.. in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 11.5 to use this feature

    Kind Regards
    Amy

  10. Quick Reports - Suburb column

    Would like to collate their customers by suburb. In SM Quick Reports will collate customer information by street name, street number and suburb, but not by suburb only.

    4 votes

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    1 comment  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  11. Bulk messaging wizard

    In the messages button, why is there not an option to e-mail all occupants if there is an option to e-mail all owners.

    3 votes

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    2 comments  ·  Admin →

  12. INDIVIDUAL OWNER INVOICE

    To add a date field to the individual owner invoice screen in the same manner as the multiple owner invoice screen.

    2 votes

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    0 comments  ·  Admin →

  13. Online Voting - time zone notifications

    Function to list/show time zones for voting cut-off times.

    1 vote

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    Released  ·  0 comments  ·  Admin →

  14. Reminders - Levy Posting

    When a levy posting has been cancelled not to still show reminders i.e. Notices not printed and Notices not emailed. We currently need to enter in a date manually to override the reminder.

    1 vote

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    0 comments  ·  Admin →

  15. Portals - Non Owner Committee Members

    When an committee member from a 'None' lot (with/without a nominated Lot) is recorded in SM it does give the ability to issue web access to the Executive Portal.

    4 votes

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    0 comments  ·  Admin →

  16. Invoice Management Fees - save to file option

    Invoice management fees - to activate the 'Save management fee invoices to file' without the need to tick 'Print all management fee invoices for the month'.

    2 votes

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    2 comments  ·  Admin →

  17. Search for documents on owner portal

    Would like ability for owners and committee to search for a document that's uploaded from fileSMART as the list can get quite long. Or ability to separate documents into categories on on the portal such as minutes, correspondence, moving in welcome information etc.

    3 votes

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    0 comments  ·  Admin →

  18. Voting Register in formatted reports

    The Voting Register in formatted reports is handy however there are now almost always more than 16 standard agenda items for a meeting, therefore this needs to be updated.

    1 vote

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    Released  ·  0 comments  ·  Admin →

  19. Reprint of Invoices - issue/re-print dates

    When you re-print an invoice from SM the date of issue shows the re-print date not the original date. The IRD sys that an invoice is only 'legal' if it says Tax Invoice and shows the date of the invoice (not reprint date) http://www.ird.govt.nz/gst/work-out/work-out-records/records-tax/tax-info/tax-info.html Also client believes a miscellaneous invoice should just say - Invoice - not miscellaneous invoice.
    This has been brought to our attention previously by the client and has been previously forwarded on the re-issue date.

    1 vote

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    0 comments  ·  Admin →

  20. Miscellaneous Invoices - ability to include VCAT notice

    As part of legislative requirements for Victoria, ability to include VCAT notice to be printed when issuing miscellaneous invoices in the same way as when a levy notice is issued

    2 votes

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    0 comments  ·  Admin →
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