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Strata Master

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Strata Master

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107 results found

  1. Debt Recovery SMS

    Where levies have been set to issue to anyone other than the owner, if needing to issue Debt Recovery and SMS option is activated, SM will send a message to the owner and not to eg. the agent - please enable SMS function to send to the contact set as the default for levies

    0 votes

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    0 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  2. Bulk email owners

    Bulk Emailing - currently SM does a data dump of all email addresses attached to the lot owner card and populates them in Outlook. Where owners own multiple lots and contact details are the same, email address may be populated numerous times. Enable SM to determine duplicate emails and omit them from the data dump.

    0 votes

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    1 comment  ·  Admin →

  3. Communications to agents and tenants

    "The communication wizard is really helpful but this would be even more helpful if you could e-mail all agents or all tenants. It would make our lives a lot easier"

    0 votes

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  4. Online invoice approval

    We have noted some other strata companies having following options where we were not yet offered by Rockend: approval of invoices online by the Treasurer.

    60 votes

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    12 comments  ·  Admin →

  5. Document distribution

    It would be useful to be able to distribute other documents (not produced in STRATA master) in the same way the 'Distribute Agenda' screen works. For example if a NCAT document has been received and needs to be sent to all owners, it is a time consuming task to work out who receives it via post, who via e-mail, print the labels, do a quick report, export to excel to copy and paste the e-mail addresses.

    1 vote

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    0 comments  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released.

    There is now a ‘Notices’ contact group in the Bulk Communications Wizard that uses Notice contacts with a delivery preference of email.

    Please refer to the latest Release Notes http://kb.rockend.com/help/strata-master-version-115-release-notes in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 11.5 to use this feature.

    Kind Regards
    Amy

  6. BAS/TFN terms for NZ

    In STRATA master it defaults to BAS/TFN rather than IRD/GST. In NZ there are different terms.

    1 vote

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    1 comment  ·  Admin →

  7. GST Reporting

    GST reports we do not have rounding in NZ so need the cents on front page otherwise we have to scour through the reports to get the balance right.

    1 vote

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