Settings and activity

18 results found

1. Would like to have an automated welcome email sent to new ownerships once new profile is added to PT.

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   Roxy Tilse supported this idea  ·  03 October, 2023

2. Apply a due date to maintenance requests for trades

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   Roxy Tilse supported this idea  ·  03 October, 2023

3. Inspections for landlords wanting to attend

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   Roxy Tilse supported this idea  ·  03 October, 2023

4. Work Order Auto Reminder to Trade

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   Ready for Votes  ·  6 comments  ·  Property Tree » Inspections and Maintenance  ·  delete…  ·  Admin →
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   Roxy Tilse supported this idea  ·  03 October, 2023

5. outlook autosave

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   Roxy Tilse supported this idea  ·  02 August, 2023
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   Roxy Tilse commented  ·  02 August, 2023  ·  Edit…  ·  delete…

   Our office currently does not use the communication in PT as we are unsure of it. I would like to know more about it and what the email address is if I was to email a tenant from PT? Currently it is a waste of time however we use outlook and then drag and drop emails into PT for the trail

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6. Ability to send comms from Business Role

   18 votes

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   Roxy Tilse supported this idea  ·  02 August, 2023

7. Work Orders need a company email address not propertytree@propertytree.com. It needs to be the property manager email or office email

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   Roxy Tilse commented  ·  02 August, 2023  ·  Edit…  ·  delete…

   Absolutely agree!!

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   Roxy Tilse supported this idea  ·  02 August, 2023

8. Assign communication to tenant when email from 3rd party

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   Roxy Tilse supported this idea  ·  02 August, 2023

9. Mail merge - recipients with the same email addresses should get one email

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   Roxy Tilse supported this idea  ·  02 August, 2023

10. Portal communications alert to be relevant to the property manager that is logged in

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    Roxy Tilse supported this idea  ·  02 August, 2023

11. 'Day Before' reminder for Rent Due

    52 votes

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    Roxy Tilse supported this idea  ·  02 August, 2023

12. Unread portal messages when opened by wrong team member

    81 votes

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    Roxy Tilse supported this idea  ·  02 August, 2023

13. Show portal communications under the tenant/ owner tab in Property Tree

    13 votes

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    Roxy Tilse commented  ·  02 August, 2023  ·  Edit…  ·  delete…

    I believe that already is a thing? When you click the tenant foilio or owner folio you can see the communications tab for that particular contact

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    Roxy Tilse supported this idea  ·  02 August, 2023

14. Ability to add an email signature not just a banner image

    120 votes

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    Roxy Tilse supported this idea  ·  02 August, 2023

15. Forwarding emails in Communication Platform

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    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    The Product Team are current reviewing this work with our developers.

    Roxy Tilse supported this idea  ·  02 August, 2023

16. Out of office reply for portal and comms platform messages

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    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Hi Supporters, we're at the final stage of passing this through to our development team and want to ensure that we have the access levels correct. 

    
    

    There will be an Auto Reply option for each user, that would send the Auto Reply (when active) if an email is received into your inbox (assigned to you). Each user would have access to control their own Auto Reply.

    
    

    There would also be a Company Auto Reply option, that would send (when active) if an email is received into the Company inbox. 

    
    

    We're after feedback on who needs access to the Company Auto Reply option? Would this be something that would be set and controlled by an Administrator or Super User level only? If so, would it be beneficial for all users to still "see" what the Auto Reply is set to when it's Active? Or could the Company Auto Reply be editable by any user, if needed?

    Hi Supporters, we're at the final stage of passing this through to our development team and want to ensure that we have the access levels correct. 

    
    

    There will be an Auto Reply option for each user, that would send the Auto Reply (when active) if an email is received into your inbox (assigned to you). Each user would have access to control their own Auto Reply.

    
    

    There would also be a Company Auto Reply option, that would send (when active) if an email is received into the Company inbox. 

    
    

    We're after feedback on who needs access to the Company Auto Reply option? Would this be something that would be set and controlled by an Administrator or Super User level only? If so, would it be beneficial for all users to still "see" what the Auto Reply is set to when it's Active? Or could the Company Auto Reply be editable… more

    Roxy Tilse supported this idea  ·  02 August, 2023

17. Allow Automated communications trigger off vacate date & add merge fields

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    Roxy Tilse supported this idea  ·  02 August, 2023

18. Email, Message or SMS failure alert/pop up

    275 votes

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    Gathering Requirements  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.

    Roxy Tilse supported this idea  ·  02 August, 2023