Settings and activity
28 results found
-
52 votes
Margarita Kospetas
supported this idea
·
-
50 votes
An error occurred while saving the comment Margarita Kospetas
supported this idea
·
-
40 votesMargarita Kospetas
supported this idea
·
-
56 votesMargarita Kospetas
supported this idea
·
-
92 votesMargarita Kospetas
supported this idea
·
-
125 votes
Hi Supporters! we've been digging deeper on this topic and after a bit more feedback if you have any -
1. We can introduce a compliance tab to the Creditor and you'd be able to track any items you wish (you could configure your own categories as you do with properties). Would you prefer to see a separate Creditor Compliance Register for reporting, or keep this information in the current Compliance Register with the ability to filter between Property Compliance and Creditor Compliance?
2. When a Creditor Compliance item has expired, what behaviour would you like to see? I warning when you enter a creditor against a maintenance job? and/or when a maintenance email is sent?
Any other notifications or areas that should be considered when we look to implement creditor compliance?
Margarita Kospetas
supported this idea
·
-
131 votesMargarita Kospetas
supported this idea
·
-
305 votes
Update: Additional fields have been added to the ‘Status’ drop-down under Communications History to give you more details on email delivery status, this is available to you now. We are continuing to investigate other areas to better notify you of any sending failures.
Margarita Kospetas
supported this idea
·
Please add Tenancy ID as a merge field. It would be extremely helpful when sending welome emails to remind tenants to use their Tenancy ID as well as reminding them when sending arrears emails. It will help reduce the amount of manual receipting we are doing.