5 results found
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Increase the Automatic Log-out time from 59minutes please.
I'm all for the new multiple security measures you've put in place, but I'm NOT down with being automatically logged out after 59 minutes of being inactive. I hop in & out of Property Tree at various times throughout the day, and often I'm out for more than an hour at a time. I want to ONLY have to log in to Property Tree ONCE in the morning, and then not have to keep re-logging in. It's annoying and frustrating ! It should keep you logged in until say 6pm at night for example.
234 votesWe're pleased to announce there is a new Company Security section within your Configuration > Trust & Company Details that allows you to set your automated logout time. This can be set for 1,2 or 3 hours - You will then be logged out of Property Tree if it is left idle for the time you have set.
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2FA - Microsoft Authenticator App as well as text codes
With the implementation of 2FA and codes sent via text for access, are we able to suggest as an option the Microsoft Authenticator App as well?
89 votesWe're pleased to advise that you can now setup multiple authentication methods for accessing Property Tree such as Google Authenticator, Okta Verify, and Biometrics (Face recognition/fingerprint access) alongside SMS. We strongly recommend having more than one form of authentication configured, and you can choose which one to use when logging in or making account changes in Property Tree. Thank you for your patience as we rolled out the new login process. Check out the Multifactor Authentication Options to learn more about the MFA options available or Change Multifactor Authentication to learn how to update your factors.
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Preferred name merge field
Would like to have Preferred Name as a Recipient Merge Field for Email and Word Merge Documents
38 votesWe're pleased to advised that the Preferred Name is now available in your Letter, Email and SMS Templates. We will also have this new merge field included in the Automated Communication Templates in the November release.
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Add the ability to apply activity schedules/task lists
Add the function that we can apply a to-do list against the property for recurring tasks/to-do lists. We need to be able to manage a large workflow and without having the ability to track tasks/schedule reminders easily, this software is a major let down. It would also help us for our file compliance if we could use things like a 'new tenancy' checklist which we could customise to count back items that are due before a tenant takes possession, i.e. get holding deposit, request bond, remove from advertising, arrange smoke alarm inspection etc. I feel like we have to use…
4 votesWe're pleased to announce that adding tasks is part of our December release. Check out the knowledgebase article for more information on this great new feature https://propertytree.elevio.help/en/articles/93251
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Key number transfers when change of ownership happens
Currently the key number doesnt transfer to the new property created when a change of ownership is completed. The key number is archived with the old property / removed when archived and there is no key number attached to the new ownership.
It would be great to have the key number transfer to the new ownership property.8 votes
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