24 results found
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Ability to open a closed reconciled period/re-generate reports
After a period is reconciled, we are unable to open the period once it is closed. This means we are unable to generate/download reconciled/unreconciled reports for any reconciling that has occurred in the past. It would be helpful to have the option to view a past reconciled period as a read only (at the least) for reference and to download past reports if this has been forgotten.
2 votesYou can re-open a period and can also regenerate the reconciliation reports (reconciled/unreconciled) under trust and reports - they will default to the current period however can be selected for any closed period
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Change Credit Card Payments
We use our trust account for both holiday rentals and permanent rentals. The issue is- when we receipt a credit card payment and select credit card (which we must do according to auditor), because of the way the receipting works for credit cards, we cant reconcile the transaction until the next day even though it's hit our account already. This means if we get a credit card payment before End of Month, we have to put an adjustment in every time which is not very great for auditing reasons.
Would be great if there could be a way to tick…1 voteA banking deposit can be created just for credit card transactions so that the transaction(s) appear to reconcile. The create bank deposit can be done at any time and multiple times throughout the day if needed.
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Unpaid creditor invoices and withheld funds for invoices to show on ownership statements so owners can see unpaid Invoices
It would be great if we can get unpaid creditor invoices on the ownership statements that show withheld funds and what they are for so the owner can see why the funds are withheld from them.
11 votesWithheld funds and outstanding invoices/fees do appear on owner statements when they are due within 30 days. If wanting to adjust this timeframe, there is a current suggestion for this that we are monitoring.
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Rent Receipting
Where there is more than 1 person on the lease it would be good if we could receipt the rent paid to each person. It would be more transparent and when they question why they are in arrears it would be easier to track back to see who has not paid their share of the rent.
1 voteWhen selecting a contact during receipting the contact name displays on the tenant ledger as the payee.
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