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Property Tree

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2 results found

  1. Option to have Owner/Tenant Portals active but turn off portal messaging

    Option to have Owner/Tenant Portals active so our clients can login and see information but have the option to turn off portal messaging. Owners/Tenants would just email as normal. There's alot of limitations to the Portal messages inbox. We want to use the portals but would prefer not to use Portal messages.

    73 votes

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    8 comments  ·  Portals  ·  Admin →
    Released  ·  AdminAngela Sutton (Admin, MRI Software) responded

    We're pleased to announce that all emails sent to your Portal Contacts will be sent as emails, and those contacts can reply to your emails! No more having to login to the Portals to reply! If you are using the communication platform, then those replies will come into your Property Tree inbox. If you aren't using the Communications Platform, then those replies will go to your external email inbox. You will still be able to send a Portal message if needed, as will your Portal contacts, however the amount of portal messages will decrease as the primary form of communication is now emails.

  2. Remove the ability for the renter to change the date of a routine inspection.

    To remove the ability of the renter to change the Routine inspection date in their comms via the portal. We are unable to use the automated reminders due to this. This would save us so much time as we are having to remind our renters of the inspection times. Thank you

    2 votes

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    0 comments  ·  Portals  ·  Admin →
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