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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Property Tree experience as this will greatly assist our Product Team as well as other voters.

Property Tree

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98 results found

  1. Have the option to create an inspection notice for the ownership with all the same triggers as the tenant - tentative, proposed and confirmed. At the moment its just confirmed and this is very restrictive.

    1 vote

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  2. The work order format is too long, you need to scroll down to the send and completed button and if you put an information banner up along the bottom of the page you can’t see the buttons at all and risk not sending the work order out. I suggest a shortening of the page format so we can see the send and complete buttons without scrolling. The whole work order sending is very long anyway, too many steps and the scrolling down to send a work order is a step too far.

    1 vote

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  3. Please could we have the ability to cancel and archive several work orders at once rather than having to click into them one at a time. We are in the stages of cleaning up our system and have multiple pages to archive and have only found we can do this one by one which is not an efficient method. Thankyou

    5 votes

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  4. Hi User Voice Supporters - We're after some feedback relating to pending updates for the Inspection Summary. Please see below and add any feedback into the comments.

    Filters would include
    Inspection Type, Status, Date, Property Type, and Assigned to; the Suburb filter would become 'Property' allowing for wider filtering capabilities - search for suburb or address.

    Available columns in the Inspection Summary list (that you can choose to include or hide as you like)

    Type
    Status
    Date
    Time
    Days since last inspection (New)
    Property
    Key
    Tenancy
    Primary Contact (New)
    Primary mobile
    Move out date
    Lease end date
    Assigned to
    Property…

    6 votes

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  5. When work orders are downloaded there is no date on them. recipients are complaining that there is no date for the creation on the work order. When you download the existing work order it makes the creation date the day you download it not the actual date you create the work order.
    The date would and could be relevant for any tribunal issues for repairs and maintenance at tribunal.

    3 votes

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  6. When sending work orders, can we add a status such as urgent

    12 votes

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  7. Can we please have a field to add the property managers/user email to a quote request? Without it, a creditor only has the propertytree@propertytree email address and doesn't know who to send the quote to within the agency.

    16 votes

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  8. 1 vote

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  9. Currently when adding a creditor to the quote request there is a "X" next to them but once the quote request has been sent you can not clear this creditor without cancelling the whole job or approving another quote. I have an instance where multplie contractors are not able to attend to quote on a job and I can clear them off the quote request which now has 7 creditors attached to it. If the creditor advises they can not quote on the job there should be an option to cancel that creditor off the job.

    29 votes

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  10. We need the ability to be able to print out the Job Notes as these are important and sometimes required to discuss with the owner.

    3 votes

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  11. Asset Tab Under Property.

    Section like compliance where we can add all the details of the assets in the property such as ovens, air cons, cooktops etc. Be able to list installed date, warranty date, supplier/installer, Make & Model, photo of the serial plate and item. Copy of the purchase invoice.

    This way we know exactly when assets were added and when they are under warranty too. This will help for QCAT/bond claims when items such as carpet is damaged as we can keep track of when it was installed.

    Would be wonderful if we could also link it to…

    1 vote

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  12. The owners and tenants should show as an option for selection to be cc'd on when emailing maintenance requests without having to manually type in the email addresses

    51 votes

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  13. Currently there is no way of downloading a PD file/ list with open maintenance requests by creditor. At the moment you can only copy/paste into your own word file or "print screen". Would be fantastic to have this option- would make it easier with open jobs to follow up on.

    9 votes

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  14. To have the ability to log out a key to a creditor via the maintenance request screen. This would link the signed-out key to the creditor and have it linked to the maintenance order.

    1 vote

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  15. Need to be able to make it clear that the creditor will not attend or doesn't do job. Maybe be able to cancel this job and make note on top very clear to see and read when going into the maintenance area

    1 vote

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  16. After a work order has been sent, the only options currently are "Re-send work order" and "download work order". It would be very helpful if there is an option for "send a request for job progress". This way we can conveniently follow up with the creditor.

    30 votes

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  17. Invoices from a creditor can NOT be processed unless linked to a Work Order.

    This would stop work orders against properties remaining open as invoices couldn't be processed unless linked to job and would ensure work orders are raised to get jobs done not just phone calls.

    3 votes

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  18. Have a report that tells you which properties have NOT had a routine inspection done between two particular dates

    37 votes

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  19. Make re-occurring work orders for gutter cleaning, lawn mowing etc

    7 votes

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  20. Once a note is entered against a maintenance job it would be good if there could be an indication that there is a note in there such as the same where it lists the number of pictures against the same maintenance job

    31 votes

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