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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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97 results found

  1. It would be great if all users were required to enter a short cancellation reason for all cancelled inspections.

    3 votes

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  2. Attach Maintenance Box to Inspection Reports so it can be entered at the same time

    6 votes

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  3. Currently when a quote request is sent, the quote comes back, you attach it to the request. If it is decided not to go ahead with that quote, you press the "complete Job" button on the quote request, but it does not complete it, it cancels it and automatically sends the cancellation to the contractor. Then I get phone calls from the contractors saying they have already been to the job and quoted. Its very frustrating. We just need to be able to complete it off from the maintenance list without cancelling or emailing the contractors.

    22 votes

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  4. It's possible to bulk edit inspections for each individual status, but not for the ones that have 'No Current Inspection' set.

    Having the bulk edit also for that status, would allow better efficiency in getting the inspections up to date.

    14 votes

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  5. Creditor invoices that have been created via Maintenance Partner sometimes need to be cancelled for various reasons but cannot be cancelled within Property Tree. Some reasons why they need to be cancelled:

    • user error
    • incorrect duplicate maintenance jobs created which then have duplicate invoices
    • manually created creditor invoice and paid and now can't cancel the API created invoice
    • Creditor invoice paid outside of Property Tree
    10 votes

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  6. Hi User Voice Supporters - We're after some feedback relating to pending updates for the Inspection Summary. Please see below and add any feedback into the comments.

    Filters would include
    Inspection Type, Status, Date, Property Type, and Assigned to; the Suburb filter would become 'Property' allowing for wider filtering capabilities - search for suburb or address.

    Available columns in the Inspection Summary list (that you can choose to include or hide as you like)

    Type
    Status
    Date
    Time
    Days since last inspection (New)
    Property
    Key
    Tenancy
    Primary Contact (New)
    Primary mobile
    Move out date
    Lease end date
    Assigned to
    Property…

    8 votes

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  7. Have the option to create an inspection notice for the ownership with all the same triggers as the tenant - tentative, proposed and confirmed. At the moment its just confirmed and this is very restrictive.

    1 vote

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  8. Please could we have the ability to cancel and archive several work orders at once rather than having to click into them one at a time. We are in the stages of cleaning up our system and have multiple pages to archive and have only found we can do this one by one which is not an efficient method. Thankyou

    5 votes

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  9. When work orders are downloaded there is no date on them. recipients are complaining that there is no date for the creation on the work order. When you download the existing work order it makes the creation date the day you download it not the actual date you create the work order.
    The date would and could be relevant for any tribunal issues for repairs and maintenance at tribunal.

    3 votes

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  10. When sending work orders, can we add a status such as urgent

    12 votes

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  11. Can we please have a field to add the property managers/user email to a quote request? Without it, a creditor only has the propertytree@propertytree email address and doesn't know who to send the quote to within the agency.

    16 votes

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  12. Currently when adding a creditor to the quote request there is a "X" next to them but once the quote request has been sent you can not clear this creditor without cancelling the whole job or approving another quote. I have an instance where multplie contractors are not able to attend to quote on a job and I can clear them off the quote request which now has 7 creditors attached to it. If the creditor advises they can not quote on the job there should be an option to cancel that creditor off the job.

    29 votes

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  13. We need the ability to be able to print out the Job Notes as these are important and sometimes required to discuss with the owner.

    3 votes

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  14. The owners and tenants should show as an option for selection to be cc'd on when emailing maintenance requests without having to manually type in the email addresses

    51 votes

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  15. Currently there is no way of downloading a PD file/ list with open maintenance requests by creditor. At the moment you can only copy/paste into your own word file or "print screen". Would be fantastic to have this option- would make it easier with open jobs to follow up on.

    9 votes

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  16. After a work order has been sent, the only options currently are "Re-send work order" and "download work order". It would be very helpful if there is an option for "send a request for job progress". This way we can conveniently follow up with the creditor.

    30 votes

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  17. Need the ability to seek Approval from owner if the initial work order raised without the need for authority is cancelled. ie Strata advises the work order is outside their responsibility.

    3 votes

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  18. Invoices from a creditor can NOT be processed unless linked to a Work Order.

    This would stop work orders against properties remaining open as invoices couldn't be processed unless linked to job and would ensure work orders are raised to get jobs done not just phone calls.

    3 votes

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  19. Have a report that tells you which properties have NOT had a routine inspection done between two particular dates

    38 votes

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  20. The option to add breach inspections as a type of inspection for example; routine, breach, ingoing, outgoing. Allowing breach inspections to be uploaded and sent to owners through the system. Send automated reminder notice to tenant. Keeping them grouped with other inspections for the tenancy. Which would also be beneficial when going to court with the report function. Making this task easier and more efficient.

    7 votes

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