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Property Tree

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  1. Email, Message or SMS failure alert/pop up

    Notify users when any emails, messages or SMS fail rather than having to go and check a list. Perhaps an alert at the top of the page which then produces a list of what needs to be checked. The impact of missing this information is huge, particularly with compliance.

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    27 comments  ·  Communications  ·  Admin →
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    In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.

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