Add Office-Based Permissions for Editing Listing Information
Currently, the Edit Listing Information permission allows users to edit any listing regardless of which office it belongs to.
Unlike many other permissions in Box+Dice, this ACL does not provide office-based permission levels such as:
Edit only their office
Edit their authorised office(s)
This creates inconsistent permission behaviour and makes it difficult for agencies with multiple offices to restrict users to editing listings that belong only to the offices they are responsible for.
It also allows users to change a listing's office, which can unintentionally enable other office-restricted actions that rely on the listing's office assignment.
Requested Enhancement:
Introduce office-scoped permission levels for Edit Listing Information:
Edit only their office
Edit their authorised office(s)
These options should behave consistently with other office-based ACLs throughout the CRM.
Benefits:
Improves security by preventing users from editing listings outside their permitted office(s).
Provides consistent behaviour across the ACL framework.
Supports multi-office agencies with stronger office-level access controls.
Reduces the risk of permission escalation through office reassignment.
Gives administrators greater control over who can modify listing information.
Current Workaround:
There is currently no practical workaround.
As an additional limitation, there is also no Automation trigger for "Listing Office Edited", making it difficult for administrators to identify when a listing's office has been changed or by whom. Adding this automation trigger would also help agencies monitor and audit office changes.
Business Value:
This enhancement would strengthen permission controls, improve auditing capabilities, and provide a more consistent and secure experience for agencies operating across multiple offices.
Hi Jessica
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