15 results found
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Automatic SMS notification to tenants for arrears, inspections and overdue invoices.
Property Tree has a feature that reminds tenants by automatic SMS that inspections, overdue invoices and arrears are due. Does Palace have any plans to implement this?
39 votes -
Vacate tenant removal (additional tenant)
Could you please set up a function in Palace that allows us to remove an additional tenant in Palace? For example, in this case, additional tenant is leaving while head tenant is staying.
Thank you for your assistance.
1 voteReleased in our July update :)
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31 votes
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Email a casual owner an invoice for services from their pending charge
Can we email an invoice to the owner for the pending charge so they pay from the charges screen. the statement shows a pending invoice but because its not a transaction it doesn't look like it is owed
1 vote -
The training material is very confusing and inconsistent
Training should flow through taking the user from the one transaction through to the next seemlessly. Users should be able to understand both sides of the transactions. Not all users have accounting backgrounds. A user needs to understand the implications of posting an incorrect transaction. There is no trouble shooting and if you ask for help is is at a cost of $150/hour but the training provided is minimum. This is not fair on your users.
2 votes -
Email Template
Email Template - add a name merge when sending annual statements
9 votes -
Add Property Address in the Subject of Tenant Invoice Email
It would be great if Palace would indicate the Property Address in the Subject instead of [ID: RBRE***-RBAG***] in the email of Tenant Invoice.
Basically, a tenant sends us an inquire by Reply our email of Tenant Invoice without Bill forwarded so we have to find which property relevant according to the tenant's email address.
It will make our work more efficient and easier if the Property Address can be indicated in the Subject in the Email of Tenant Invoice. Thanks.
Happy New Year!
26 votes -
search in emails
Ability to search key words in the emails "body of the text" in the diary, not have to open up each one to scroll through. Same as outlook.
16 votes -
Palace email read receipts needed
There used to be Read Receipts available in Palace emails but this is no longer the case in Liquid. Given we are doing so much more online and not in person, being able to confirm a tenant has received an email, especially containing things like ingoing inspections reports etc, is pretty vital. At the moment we can show it was sent but not received, which is problematic at the Tenancy Tribunal. So, we'd like this feature put back in.
38 votes -
Drag an drop files from folder to email
Typically, I have the folder and files open on my computer and when composing emails in Palace it would be a lot easier if I could drag an drop files from a folder to email, instead of having to upload and then find the exact file again.
38 votes -
Email reports directly from diary
It would be great to be able to email the Tenancy Details Report (and other reports) directly from the tenant diary rather than downloading it first and manually attaching it to an email.
34 votes -
Additional tenants: Should be able to click on the name instead of having to go over to the edit button.
When you go into additional tenants presently you have to go across to the edit and click on that. Why can it not be click on the name and it opens?
16 votes -
Separate ledgers for Maintenance Fee and Flat Fee as they both go to the Maintenance Fee Ledger
Separate ledgers for Maintenance Fee and Flat Fee as they both go to the Maintenance Fee Ledger. This will help in analyzing fees earned between the two.
9 votes -
Add user and agent email addresses for easy use to email /forward in Palace inbox
In Live, one was able to click on the right and select an agent or user to copy in on an email. Liquid does not have that facility - one has to manually type in the agent/user email address to copy or forward and email to them. We all work remotely and not in the same office to show your agent an email. Very frustrating - please add this idea.
8 votes -
Property - Options - Extended Features
Property - Edit - Options - Extended Features
At times 'Extended Features' are created, either in error or are not to be used again.
Can we have the option to delete - as we can add but not delete1 vote
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