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Strata Master

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As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Strata Master

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107 results found

  1. Owner Portal - Creditor Invoices, Quotes to appear on separate tabs

    Would like creditor invoices and quotes marked to show on the owners portal as a separate tab and include the creditor name, date and amount paid/quote amount

    3 votes

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    0 comments  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion to show the creditor name on the Owner Portal for Invoices on a separate tab.

    Please refer to the latest Release Notes kb.rockend.com/help/strata-master-version-1.. in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 11.5 to use this feature

    Kind Regards
    Amy

  2. Bulk Email Wizard - Addition of a Notices (Correspondence) Group

    So that email versions can be sent to the nominated party which is not always the owner or agent, that can be reflective of the address noted on the Notices tab. It has been mentioned also that the radio button options for notices & correspondence should be in keeping with the abilities offered in bulk emailing

    12 votes

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    3 comments  ·  Admin →

  3. Linked Contact Cards

    We would like to be able to check while in a contact card, whether it is a linked contact card and also be able to click an icon which will bring up details of the other properties that linked contact card is attached to.

    26 votes

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    0 comments  ·  Admin →

  4. Bulk Email Wizard - Email Owners, Tenants and Agents at the same time

    Ability to be able to select all groups so that one email can be produced for example: to advise of a pending Fire Inspection where all parties are usually advised.
    To have to go through and select all groups one by one would also mean the possibility that an owner (committee member) may also be listed as a resident, they stand to get duplicate emails on the same topic.

    30 votes

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    3 comments  ·  Admin →

  5. Updating Insurance Coverage details

    A more user friendly way to update Insurance Coverage details. Would like an + add option and an up/down arrow to move maintain an order sequence in-line with what is shown on the insurance policy.

    Currently, if the policy does not flow the same as the policy you are updating, you basically have to redo the whole thing when it only might be one line different.

    23 votes

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    0 comments  ·  Admin →

  6. Dissect Invoices

    The ability to dissect invoices is a fantastic option, however I feel that it is in the incorrect area. Would like to be able to do the dissections within FS i.e. when workflow is with the manager upon approving the invoice.
    Currently the dissect function is within the FSCI screen within Strata Master where the dissections take place which is processed by a user.

    4 votes

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    1 comment  ·  Admin →

  7. Notify contractors that their quote was unsuccessful

    In the repairs and maintenance diary, if you mark quote as received but rejected, an automated email could be sent to the contractor to thank them for providing the quote but to let them know that they unfortunately did not win the job in this instance.

    52 votes

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    2 comments  ·  File Smart  ·  Admin →

  8. Email levies to additional contact if main contact is posted

    Would like to be able to email levies to additional contacts in SM even if the main contact is posted.

    30 votes

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    0 comments  ·  Admin →

  9. Search for invoice numbers in fileSMART

    Ability to search for invoice numbers in fileSMART

    26 votes

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    1 comment  ·  File Smart  ·  Admin →

  10. Miscellaneous Invoices - ability to include VCAT notice

    As part of legislative requirements for Victoria, ability to include VCAT notice to be printed when issuing miscellaneous invoices in the same way as when a levy notice is issued

    2 votes

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    0 comments  ·  Admin →

  11. Work Orders - ability to attach a quote

    Allowing the written pdf quotes to also be attached to the repair job in the same way that a photo for a repair can be attached.

    39 votes

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    2 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  12. Documents on Owner Portal - ability to edit Document Type description

    Ability to amend the Document Type description column on the Owners Portal > Document tab. In particular, where invoices from fileSMART are configured to be shown on the owners portal, it would be good to have the creditor name showing as well, rather than just the word "Invoice".

    5 votes

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    0 comments  ·  Admin →
    Released  ·  Amy Newmarch responded

    Hi Supporters,

    We are happy to let you know that your suggestion to show the creditor’s name on the Owners Portal for Invoices, Work Orders and Quotes saved in the Payments and Maintenance folder in File Smart has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/strata-master-version-115-release-notes in the Knowledge Base for more information regarding this feature.

    Kind Regards
    Amy

  13. Mail Merge - Strata Manager Contact details

    Add merge fields to Mail Merge for “Strata Manager Mobile Number”, “Strata Manager Work Number” and "Strata Manager email address"

    7 votes

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    4 comments  ·  Admin →
    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  14. Notification when online vote registered

    notify the Strata Manager when a lot owner have lodged an online vote for a meeting. (Maybe an email could be sent).

    18 votes

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    1 comment  ·  Admin →

  15. Miscellaneous Invoices - save notices to file option

    Create a "Save notices to file" option in the Miscellaneous Invoice and Multiple Miscellaneous Invoice screen to enable users to save these invoices to either Document Register or fileSMART.

    16 votes

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    2 comments  ·  Admin →

  16. Search for documents on owner portal

    Would like ability for owners and committee to search for a document that's uploaded from fileSMART as the list can get quite long. Or ability to separate documents into categories on on the portal such as minutes, correspondence, moving in welcome information etc.

    3 votes

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    0 comments  ·  Admin →

  17. Annual Levy Notice - save to file option

    Provide delivery method of email with the option 'save to file' included.

    2 votes

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    3 comments  ·  Admin →

  18. Automatically tick "Print bank details" on insurance claim

    Option to have "Print Bank Details" auto selected on insurance forms. Currently need to tick that option for each new claim that is created.

    18 votes

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    0 comments  ·  Admin →

  19. Merge field for resident email

    Would like a mere field for resident email address

    1 vote

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    0 comments  ·  Admin →

  20. Levy notice delivery methods - print and email at the same time

    Ability to email owner and print copy for agent or visa versa. Currently can only either print or email - not do both at same time.

    69 votes

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    5 comments  ·  Admin →
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