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Strata Master

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As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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Strata Master

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107 results found

  1. I would suggest that the same icons be inserted on the Lots screen to be able to email individual owners or to bulk email all owners in the screen as Emails are now recognised in the new Act from 30/11/2016 as legal documents I also await your advice on when/if this will be undertaken and an ENHANCEMENT as the data fields already exist

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    1 comment  ·  Admin →
    Released  ·  Rockend Insights responded

    Hi Supporters,

    Thank you for your support on this suggestion!.

    We are happy to let you know that it has now been released. Please refer to the latest Release Notes kb.rockend.com/help/product-updates-sm in the Knowledge Base for more information regarding this feature.

  2. The annual Notice of Contributions generated by Stratamaster has no provision to email so it has to be printed, folded entered into an envelope and posted OR individually scanned and emailed to each owner. Either option is a time consuming and unnecessary waste of time for the strata managers and their support staff As the data fields already exist it is not a big task to insert a further click on icon to be able to bulk email the Annual Notice of Contributions to each owner for each strata scheme This enhancement will save a lot of time for strata…

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  3. would be great to be able to have the option of attaching another pdf such as a report or notice or other important that is sent through to be distributed to owners/tenants/agents etc such as a council DA notification – e.g. obviously we cannot type up the plans on the DA doc into a mail merge or a WH&S Report or something. I understand you have the “message” function for owners but this doesn’t do it for agents and tenants.
    Maybe a “message” button for all three – owners, agents & tenants?

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  4. I would like Debt Recovery to include the second page arrears table with stage 3 notice template. Similar to the enhancement done in v9.5.1 for final notice under configure>Debt Recovery.

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  5. The Creditor Invoice chain link to creditor maintenance should be read only. If link to the creditor from this screen can edit the creditors details - even if access to "manage creditors" is stopped under user configuration.

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  6. Where levies have been set to issue to anyone other than the owner, if needing to issue Debt Recovery and SMS option is activated, SM will send a message to the owner and not to eg. the agent - please enable SMS function to send to the contact set as the default for levies

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    Released  ·  The Product Team responded

    Hi Supporters,

    We are happy to let you know that your suggestion has been released!

    Please refer to the latest Release Notes http://kb.rockend.com/help/upgrading-strata-master in the Knowledge Base for more information regarding this feature.

    Please note you will need to upgrade to Strata Master Version 12 to use this feature.

    Kind Regards
    Amy Newmarch

  7. "The communication wizard is really helpful but this would be even more helpful if you could e-mail all agents or all tenants. It would make our lives a lot easier"

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