Settings and activity
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75 votes
Lori DAntonio
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37 votesLori DAntonio
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241 votesLori DAntonio
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329 votes
Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.
An error occurred while saving the comment Lori DAntonio
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4 votesLori DAntonio
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238 votes
Thank you for all your feedback on what type of items you'd like to track against Creditor Compliance. We're pleased to advise that we are currently finalising details with our development team on this feature and we'll let you know when development starts.
Lori DAntonio
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Would love to have any type of notification, as it has been quite 'egg on your face' when tenants or owners say they never received something. Then you look at the communications and see "Failed"... not great. An email would be good as you would not have to go searching for a notification within the communications, plus it would fill up so quickly other communications may get lost amongst things. Thanks for considering this, it would be hugely helpful.