Settings and activity
3 results found
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25 votes
Vanessa Dibben
supported this idea
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161 votes
We're currently finalising the details of this request with our development team, we'll let you know once it goes into Development.
An error occurred while saving the comment Vanessa Dibben
supported this idea
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47 votes
An error occurred while saving the comment Vanessa Dibben
commented
I have large commercial tenants that require an invoice prior to 30 days before the due date. I have other storage sheds that pay weekly. The invoice they receive states "Total Outstanding" even though they aren't in arrears. It would be extremely beneficial if I could choose if I want to send an invoice to a tenant and also when that invoice is generated. This needs to be on an individual property basis not a generic setting. Also there should be an option for tenants to receive email receipts but not to receive email invoices on the tenant profile.
Vanessa Dibben
supported this idea
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We strongly support this request and would love to see it prioritised.
Currently, once a fixed term lease expires and the owner has instructed for the tenancy to continue on a periodic basis, there is no effective way to distinguish this from a tenancy that has an outstanding lease renewal requiring action.
This makes the Expired Leases page inaccurate as a workflow and reporting tool. Our team has to repeatedly review tenancies that require no further action simply because they continue to appear as expired.
A “Mark as Periodic” option would allow us to retain the original fixed term lease end date for historical records, while removing confirmed periodic tenancies from the outstanding expired/renewal list.
This would provide a much clearer and more accurate view of:
leases genuinely requiring renewal action;
leases where the owner has instructed periodic continuation; and
the team's actual outstanding workload.
For agencies managing large portfolios, this would significantly improve lease renewal reporting, efficiency and accountability. Please consider prioritising this improvement.