211 results found
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Trigger for the let fee to be on first rent receipt, not when a tenancy is loaded.
When a new tenancy is loaded and the let fee is triggered, could it be possible to create a trigger option for when the first rent is receipted by the new tenants? Owners have been a little upset sometimes that the let fee is charged prior to them receiving their rental payment...I know we can choose to manually do the let fee, however we would love a trigger option for this if possible.
6 votes -
Invoice Genius
In Invoice Genius, can you create a tick box to open the new invoice but with the same creditor? EG: Rates notices
4 votes -
A reference number on eft payments
A reference field on EFT payments would be appreciated as for instance Sydney Water require us to put our Company as reference when paying water bills however, no option on your system to do so.
3 votes -
Invoice Genius: Expand vertically Wider in creditor's description
Please make the key-in space vertically wider in the creditor's description. Normally the description is very detailed with long sentences, we can only move the mouse to see the whole context .
The shape of space for tenant's description below is good and big enough. Looking forward to the improvement. Thank you.4 votes -
Remove Uncleared Funds
Remove uncleared funds from the landlord end of month statement.
Feedback from clients is that it is not relevant to have this on the statement as the funds are not cleared so how is it relevant to report at end of month. If the funds clear it will appear in the next month which is how it should be.
I have also had this feedback from clients who have large portfolios have their accountants have requested the same thing.
1 vote -
Credit Card as a payment method
We would like to see credit card added as a payment/refund method. In context, we have holiday rentals and sometimes are required to refund to a holiday guest during their stay or refund $$ if they cancel or leave early. Our bank has advised that best practice in this instance is to refund to the method of payment received.
2 votes -
Option to EXCLUDE ARCHIVED Owners from I & E Statements in the bulk run
When doing the Income & Expenditure statements, there is currently no option to exclude Archived owners. It should be a tick box option.
In the instance of managements lost to other agents, fees are not able to be recouped once it's sent.
2 votes -
Make Inactive Chart of Account Codes
We would like to have the option to make inactive account codes that are no longer required (that may have had transactions against them before hand). This way they cant accidentally be used again as we have had our accounts changed.
2 votes -
eofy statement
Please put a page break between each property owned by the Landlord to segregate each one. It does this for monthly statements
2 votes -
Be able to Extend Due Dates On Invoices That Are Part Paid
Enable entered due dates, to be extended, on invoices that are part paid, to avoid arrears notices being issued to tenants. Once a part payment is in the edit section is greyed out - we have been using the stop auto comms from going out section instead but extending due date would be good
1 vote -
Control of when I pay bills. Not the system withholding.
When I do my end of month, the system withhold funds for invoices that I have set to be paid mid-next-month.
I don't want this months rent to pay those invoices.
I want next months rent to pay those invoices, that is why I have put next months date. However the system auto holds it.It would be good to have an override button for this.
1 vote -
Add property address to authority transactions in bank reconciliation
When reconciling multiple bonds, bond top-ups & pet bonds, it would be helpful if the property tree authority transaction also included the property address, which is entered by the property manager when processing payment to the bond authority.
2 votes -
Tenancy Payment Remittances
It would be great to have the option to send the Tenancy a Remittance when a Tenancy Payment is made to their account. This would list the reason/s why the payment is made, based on the description entered. For example, is it a refund of bond held in trust, a vacate credit etc.
1 vote -
Attach bills paid to statements in the order that they appear on the statement when printing the owner statements
Attach bills paid to statements in the order that they appear on the statement when printing the owner statements. Clients have asked if they can be generated in the order that they appear on their statement so they can easily cross check the statement and attachments.
4 votes -
Landlord Withheld Funds
We are increasingly finding landlords budgets are tights. A few have asked if we could withhold funds on a monthly basis that carry over and accumulate. For instance if a clients has an expense they want to save for or quarterly bills they can withhold a set amount, say $100 for instance every month that would be held aside & accumulate for future use.
At present we can only put a hold on 1 set amount.23 votes -
A trust account summary of tenant outstanding invoices & arrears to give at vacate
We need to provide a final trust account summary of what a tenant owes when they vacate.
The account summary must include tenant outstanding invoices, rent arrears, and credits so they are aware of what needs to be paid to finalise their vacate.27 votes -
Change title and make Print Send Statements recurring
I have just started using the Print/Send Statement for some of our larger companies to invoice for private rentals. Can we change the title on the statement to Tenancy Statement/Invoice, and can we make them recurring?
2 votes -
Payments List Report to be in order of property address not owner's name
It would be great if this report was in property address order under creditors paid rather than owner's name.
2 votes -
rent roll import tenant rent schedule
When purchasing a rent roll and importing an excisting tenancy we need at least the last rent increase to come across in the rent schedule but the entire rent schedule would be more accurate and helpful
2 votes -
Match and allocate arrears amount for tenant download
When using the tenant download, can funds be receipted automatically when the amount paid matches the arrears amount? At the moment, it rejects because it may not match the normal monthly rent as it's a part payment, and we have to receipt it manually
4 votes
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