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Property Tree

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As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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5 results found

  1. MRI Message bubble

    Remove the MRI Message bubble from the bottom right of screen.
    Seriously why do we need this, the bottom right corner of screen now has 3 bubbles on it!!!!! a ? a message bubble for PT and now one for MRI... and they all overlap so it is hard to use any of them.
    Give me back my screen realestate, on smaller devices this is intrusive and totally unnecessary!!!!.

    1 vote

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    0 comments  ·  Portals  ·  Admin →

  2. Stop kicking me out after I have just logged in using Authenticator

    I am EXCEEDINGLY FRUSTRATED this afternoon whilst performing Owner Payments, I get asked to use an AUTHENTICATOR Code, on entering the code I get told by this software that my session has expired and I need to log in again and use another authenticator code.
    I'm sorry but this RIDICULOUS STATE of AFFAIRS must be rectified. It's about time the software developers found ways to make a busy property manager's life a little easier than constantly getting in the way of workflows by expecting people to repeatedly keep logging in. This is taking security to the level of the ridiculous!!!!!!!

    1 vote

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    0 comments  ·  Portals  ·  Admin →
    Closed  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Hi Sue, this will need to be looked at by support as issues with expected behaviour cannot be investigated via User Voice. The auto logout is controlled by the time you set (whether 1, 2 or 3 hours). Thanks, Product Team

  3. Maintenance & Portal

    Hi,

    There should be an option for maintenance to be seen or not seen by tenants and owners within the portal. Correspondences between trades shouldn't always be accessed by both tenants and owners. For instance owners may have budget constraints that trades need to be notified of but tenants do not.

    The team recently opened the portal and has now realised all past correspondences with trades are available for both tenant and owner viewing with no way to turn it off or make it invisible as Melanie informed me today via support.

    This should be made much clearer to agencies…

    1 vote

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    0 comments  ·  Portals  ·  Admin →

  4. Additional platform for sending codes when logging in

    Is it possible to use an email address for sending the Property Tree code?

    1 vote

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    1 comment  ·  Portals  ·  Admin →
    Closed  ·  AdminAngela Sutton (Admin, MRI Software) responded

    As email is used for password recovery/resets, the additional verification options are different to this - Okta Verify, Biometrics (face/fingerprint), Google Authenticator or SMS and you can configure all of these options and select which one to use when logging in (there is a dropdown box). If email was compromised, this would allow easy access to resetting passwords and obtaining a code. Keeping these authentications separate is important for data security. 

  5. Admin fee as part of owner contribution

    When landlords are required to make an owner contributions towards invoices, could the $3.30 admin fee be included in the property fees total so that it's not forgotten?

    1 vote

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    0 comments  ·  Portals  ·  Admin →
    Closed  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Thank you for your support. Unfortunately, your Suggestion has failed to progress due to lack of activity.


    We will be closing it, but we will reopen and merge your idea should it gather momentum in the future.


    Thanks for supporting User Voice!

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