"Branded" sender
It is currently possible to have a buyer receive a message from a sender name - it would also be good to do this for bulk messaging to contacts so the brand can be enforced rather than the individual. Especially if an agent leaves, a brand text can be sent to their contacts
1
vote
Tracy Fitzclarence
shared this idea
Hi Supporters
We are happy to let you know that your Suggestion has been released.
Please refer to the Knowledge Base for more information regarding this feature:
https://boxdice.zendesk.com/hc/en-us/articles/4734843985423-5-7-Release-Notes
https://boxdice.zendesk.com/hc/en-us/articles/4733613790351-Send-SMS-from-a-Name-or-a-Number