As a database manager, I would like to be able to search for past communications with contacts by agent, date range, communication type, and
As an agent or database manager, I would like to be able to search for contacts who have had certain previous communications, for example to check whether the correct people had it sent to them, follow up, etc.
Desirable filters would include:
which agent(s) sent the communication
the type of communication (Letter, SMS, Email, Blast Email, history note)
a date range for the communication
text matching for the title/content of the communication
2
votes
Yvey Colla
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