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Strata Master

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As we continue to invest in the development and growth of our Strata products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Your valuable feedback and suggestions will also be used to develop new features and enhancements in MRI’s cloud-based solutions.

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669 results found

  1. Is it possible to have the "paid to" dates line up with the levy year? We have a few complexes that pay their levies annually but the paid to date is a year from the due date (after the AGM) instead of the levy year end.

    1 vote

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  2. Meeting Template – Merge Fields – Add: Cash at bank (groups), Levies due Admin Budget (groups)
    Currently the merge fields only allow for the Main Group and we have to manually write in the figures for Multiple OC's/groups.

    11 votes

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  3. Ibiza Airport transfers & taxi from Ibiza airport to San Antonio. AtoB Airport Taxi will pick you up at Ibiza Airport and transfer comfortably anywhere in Ibiza
    https://atobtransfer.com/spain/ibiza-airport-transfers-airport-taxi/
    https://www.facebook.com/transferservicebrussels/
    https://twitter.com/AtoB_transfer_

    1 vote

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    1 comment  ·  Admin →
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  4. Some of the plans we manage have an annual increase in their Management Agreements of "CPI or fixed, whichever is the highest". there is nowhere in the fee set up structure to capture this, there is only CPI or fixed.
    Could this please be captured so that we don't have to manually update each fee at the applicable increase date each year

    1 vote

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  5. We have a number of plans that have a different annual rate increase for quantity management fees than for standard management fees. For example, the standard management fee annual increase could be 3% on 1st March, but the fee for Keys is a 5% annual increase on 1st July.
    It would be great if we could capture this and not have to go through and manually update the fees for each individual plan at the appropriate date each year. It is very a very time consuming task

    1 vote

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  6. We now have many strata plans that have "Fees payable in advance" included in the management agreement. However, we are unable to process this as fees can only be processed once each month.
    We need the ability to charge fees at least twice each month, beginning and end. There would need to be a flag on the fee config to select advance or arrears.

    1 vote

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  7. When using Bulk Email Wizard the BCC recipients is limited to 50 email addresses. For large lots this results in multiple emails being generated. Please look at increasing the limit, outlook currently supports up to 500 recipients per message.

    Alternatively the message text, signature and attachments could be entered within the wizard to enable the emails to be generated with the required information and ready to send.

    21 votes

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    1 comment  ·  Admin →
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    In Development  ·  amy.newmarch responded

    Hi Supporters,

    We are pleased to advise that we have started development on this improvement! Thank you for your help in making this happen!

    Look out for it in a future release.

    Kind Regards
    Amy

  8. Add link to work order added to cr invoice from the quick report screen (like the filesmart inv link) this will help with pending invoices being checked by management for invoices with a work order attached without having to navigate to multiple screens

    1 vote

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  9. At the end of Financial Year for a building with Investment/non-mutual income, it is necessary to use ‘General Ledger by Account Reports’ from the Activity List in order to gather the necessary account balances for the End of Financial Year Tax Provision calculation and corresponding journal.
    We average 16 of these reports every month so it would be advantageous to be able to HOLD the selected Accounts and Dates which would save having to continually re-input each selection every time a new building is entered.

    1 vote

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  10. Some creditors, such as Commander (a common telco provider) have different account details for each telephone account, resulting in the requirement for a separate creditor for each strata plan. Can you look at updating Strata Master to allow EFT setup for multiple account numbers for the same creditor, similar to BPAY, whereby different CRN’s are setup for each separate account for the same Biller Code?

    5 votes

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  11. Charge individual owners directly for the posting of a levy notice/statement. At the moment it adds up the cost of all posted levies and does not charge back to the specific owners who you are posting to. Should include the wording on the levy notice that they can be emailed for no charge.

    27 votes

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  12. Detailed Revenue Report should be enhanced to capture the Lot details in the description of sub metered invoices.

    10 votes

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  13. When entering a work order, the diary record due date does not reflect the work order due date. It picks up the order date from the work order. eg. I enter a work order today (2/12/2020) and make the due date 16/12/2020, the diary record due date will autofill to 2/12/2020. It then pops up in the reminders as overdue. Are we doing something incorrect or is this something that can be changed?

    2 votes

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  14. All banks in NZ have direct Debit facilities. We want to notify clients using Direct debit, when their levy is issued, that their account will be debited.
    Without confusing the other owners with levy messages that do not concern them.

    Can we have a message option on levies for individual owners? Or a tick box in levies for a message to owners who use direct debit which links to a tick box on their card.

    2 votes

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  15. Can regional settings for reporting be set based on the registered location of StrataMaster/Portal for that particular business. As some of our users are seeing American date formats on reports despite their devices being set to Australian regional settings.

    2 votes

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  16. When email is generated through Strata Master it generates in subject the Strata Plan number and address like a work order.

    7 votes

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  17. The ability to create one PDF file rather than individual files when selecting multiple lot owners from a building card to send levies to.
    If you have a developer who owns 30 lots, are currently issuing 30 individual pages or emails, look to pdf bind as such so we can issue one file.

    5 votes

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  18. Currently when you upload a new letterhead into Strata Master to utilise on documents such as levy notices, when the letterhead image is converted into the PDF document by Strata Master the image quality degrades significantly. This should be resolved to ensure company logos and letterheads display correctly without any loss of quality.

    3 votes

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  19. We should be able to take a single schemes management fees part way through the month. this would be helpful when terminating services for a single scheme and would like to take the additional charges in the "charge quantity management fees" as well as any search or status certificate fees.

    2 votes

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  20. Stratamaster incorrectly calculates the amount due for every status certificate. It calculates this based on the previous levy posted rather than the approved function meaning the software does calculate the amount due as required under the legislation correctly. This creates additional work for staff every single time meaning on average staff are losing at least two days per year rectifying this issue. The amount of time saved by business by correcting this issue as a direct result would be substantial but as a legislative requirement should always calculate the correct figure.

    The logic is required to change so this status…

    1 vote

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