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  1. Unread portal messages when opened by wrong team member

    89 votes

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    Ready for Votes  ·  0 comments  ·  Property Tree » Communications  ·  Admin →
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    Roxanne Sherrell supported this idea  · 

  2. Email, Message or SMS failure alert/pop up

    329 votes

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    27 comments  ·  Property Tree » Communications  ·  Admin →
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    In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.

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    Roxanne Sherrell commented  · 

    We had no idea communications to contractors were failing. Having to manually check the communications tab for every correspondence to tenants/owners/contractors is very inconvenient and defeats the purpose of communicating via PT.

    Roxanne Sherrell supported this idea  ·