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  1. allow hotmail emails

    Recently discovered that landlords and tenants with hotmail emails fail. Lots have hotmail. please fix so I don't need to contact them externally to property tree

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    Out of Scope  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Unfortunately, this is outside of our control. Email providers all have different spam filters and requirements to meet. These can reject the propertytree@propertytree.com emails when there is such a volume of emails being sent with the same content (ie, template emails). which is why we recommend contacts whitelist the @propertytree.com email address. You now have the option to have Domain Branded Emails sent from Property Tree, so that emails are sent using your domain (ie @propertymanager.com.au), more information can be found here https://propertytree.elevio.help/en/articles/93250.

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