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  1. We are wondering if when checking people in on the B&D app that when it comes to entering in the buyers phone numbers there is a display of the numbers being in a key pad format (like it is on a phone) rather than having to enter the numbers in from the strip numbers (like on a keyboard) as we are finding this is leaving lots more room for error when entering in the numbers.

    1 vote

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    0 comments  ·  Agent App  ·  Admin →

    Hi Olivia
    Thank you for your Suggestion!

    We are happy to inform you that this functionality is already available in the Box + Dice Agent App.

    If your Agent App is not displaying a number pad when entering a number for a contact, please make sure you are on the latest version 3.2.27 (247)

  2. With most agent now using VPA payment options we shoulf be able to create a marketing campaign and have option of 2 totlas one with pay now and the other with pat later. Vendor can then tick prefered option and sign campaigns.
    Our current metod with B&D is messy...

    4 votes

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    0 comments  ·  Agent App  ·  Admin →
  3. When adding a buyer note to via the Agent App, you have the option to select the note as an 'internal note'. This displays a red tag to show which notes you have marked as internal.
    This does not happen when adding a 'hide from owners' note via the buyer leads screen in the desktop/web application.

    Internal/private notes should be marked consistently across both platforms no matter which was used to enter them. This will provide assurance that they, when tagged correctly, will not appear when generating a vendor report.

    2 votes

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  4. When contact scans QR code for checkin at inspections, it greys out the Check In button on the Buyer Leads on the app.
    As a result agents are unable to trigger the auto SMS for when a Buyer is added to the listing.

    This auto SMS that is sent from checkin is a fundamental part of the checkin process, as it communicates, various pieces of information to the potential buyer about the property. If the buyer scans the QR code and does not get the auto SMS they are missing out on vital information.

    1 vote

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