3 results found

1. Add Office-Based Permissions for Editing Listing Information

   Currently, the Edit Listing Information permission allows users to edit any listing regardless of which office it belongs to.

   Unlike many other permissions in Box+Dice, this ACL does not provide office-based permission levels such as:

   Edit only their office
   Edit their authorised office(s)

   This creates inconsistent permission behaviour and makes it difficult for agencies with multiple offices to restrict users to editing listings that belong only to the offices they are responsible for.

   It also allows users to change a listing's office, which can unintentionally enable other office-restricted actions that rely on the listing's office assignment.

   Requested Enhancement:

   Introduce office-scoped permission levels for Edit Listing Information:

   Edit only their office
   Edit their authorised office(s)

   These options should behave consistently with other office-based ACLs throughout the CRM.

   Benefits:

   Improves security by preventing users from editing listings outside their permitted office(s).
   Provides consistent behaviour across the ACL framework.
   Supports multi-office agencies with stronger office-level access controls.
   Reduces the risk of permission escalation through office reassignment.
   Gives administrators greater control over who can modify listing information.

   Current Workaround:

   There is currently no practical workaround.

   As an additional limitation, there is also no Automation trigger for "Listing Office Edited", making it difficult for administrators to identify when a listing's office has been changed or by whom. Adding this automation trigger would also help agencies monitor and audit office changes.

   Business Value:

   This enhancement would strengthen permission controls, improve auditing capabilities, and provide a more consistent and secure experience for agencies operating across multiple offices.

   Currently, the Edit Listing Information permission allows users to edit any listing regardless of which office it belongs to.

   Unlike many other permissions in Box+Dice, this ACL does not provide office-based permission levels such as:

   Edit only their office
   Edit their authorised office(s)

   This creates inconsistent permission behaviour and makes it difficult for agencies with multiple offices to restrict users to editing listings that belong only to the offices they are responsible for.

   It also allows users to change a listing's office, which can unintentionally enable other office-restricted actions that rely on the listing's office assignment.

   Requested Enhancement:

   Introduce office-scoped… more

   1 vote

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   0 comments  ·  Properties, Appraisals & Listings  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminYvey Colla (Support Team Lead, MRI Software) responded

   Hi Supporters,

   The Product Team are reviewing your suggestion

2. Mandatory Appraisal Data

   We would like to option (say in Access Settings) to set (or not set) specific Appraisal data fields as mandatory. This will assist with reporting and forecasting.

   3 votes

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   0 comments  ·  Properties, Appraisals & Listings  ·  delete…  ·  Admin →
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   Gathering Requirements  ·  AdminBox and Dice (Admin, MRI Software) responded

   Hi Supporters,

   The Product Team are reviewing your suggestion

3. Auto-alert for cancelled sale

   As a system user, I would like my auto-alerts to differentiate between a withdrawn listing and a cancelled sale

   The system identifies the Withdrawn and Cancelled as the same thing. When they are different. If you click Cancel Sale on a Not Settled listing, its status is changed to Sale Cancelled but functionally in the system this is the same as Listing Cancelled.
   Typically if a sale falls over the listing will stay on the market, so the client expectation is that Cancel Sale should change the status back to Current, and remove all the sale information from the Sales Voucher.
   Instead, the system effectively makes you Withdraw the listing, and then reinstate it.

   Please create an Auto Alert for Sale Cancelled

   As a system user, I would like my auto-alerts to differentiate between a withdrawn listing and a cancelled sale

   The system identifies the Withdrawn and Cancelled as the same thing. When they are different. If you click Cancel Sale on a Not Settled listing, its status is changed to Sale Cancelled but functionally in the system this is the same as Listing Cancelled.
   Typically if a sale falls over the listing will stay on the market, so the client expectation is that Cancel Sale should change the status back to Current, and remove all the sale information from the Sales… more

   5 votes

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   Gathering Requirements  ·  0 comments  ·  Properties, Appraisals & Listings  ·  delete…  ·  Admin →
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