task priority
The ability to prioritise tasks, eg. having the option of High, Medium, Low. Would assist busy agents to focus on High priority, then Medium etc. Simple solution to tackling overdue tasks during busy times.
4
votes
Louise Smith
shared this idea
Hi Supporter
We are happy to let you know that your Suggestion has been released.
Please refer to the Knowledge Base for more information regarding this feature: 10.3 Release Notes
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Neisha
commented
Awesome!