Reporting on search criteria used for bulk communications
Sometimes an agent will use an incorrect contact filter when sending a bulk SMS, email, or Blast. It would be very helpful to be able to view what filter(s) were used at a later date to troubleshoot what the agent did wrong.
Similar to how this will show at the bottom of an export-to-Word from the search screen.
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Peter Walkden
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The system logs now show the categories used and a link to the export