Click to Call function on Contacts search screen
Currently you have click to call available in the tasks area or on an open Contact page, can this be added to the Home Page on Contacts so you can just click to call as you go through the list?
Will save the agents time as they wont have to navigate away from this page.
1
vote
Peter Walkden
shared this idea
Hi Supporters
We are happy to let you know that your Suggestion has been released.
Please refer to the Knowledge Base for more information regarding this feature:
https://boxdice.zendesk.com/hc/en-us/articles/4415397996687-Click-to-Call