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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

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How can we improve MRI's Palace Software?

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3 results found

  1. Document Flow for Water Invoicing

    When using Document Flow for Water Invoicing, we must remove the Owners name and address details on the Water Invoice and attach it to the Tenants invoice. Document Flow would be marvellous for Water Invoicing if we had the option to amend the document which is attached and resave to the document flow transaction prior to approving. At present, we have to amend the PDF before sending to Palace and then it will not match.

    Please vote to be able to change the document which is attached and is ultimately sent to the Owner and tenant.

    4 votes

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    Not Currently in Scope  ·  1 comment  ·  Transactions and Statements  ·  Admin →

  2. Toggle for Mid Month Statements

    We send out mid month statements. Can we please get a toggle in the set up so that we dont have to tick the box to send the statements every mid month.
    If you are in a rush & forget to to select send statements, it takes AGES to manually send them all out. Plus it needs to be resent before the banking for the next day happens.
    Thanks

    4 votes

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    Not Currently in Scope  ·  0 comments  ·  Transactions and Statements  ·  Admin →

  3. Overpaid rent - Please put straight to Tenants Trust instead of Receipt Bond (Other)

    When a tenant pays rent past their vacate date or a vacate date is bought forward - the money goes to Receipt - Bond (Other) - Overpaid Rent - so then I have to reverse it, hide it and then re receipt it to the tenants Water trust or Deposit in trust.
    There is lots of steps for this - are we able to have the money to go straight to the tenants trust and then it wont accidently be paid out to the owner also.

    2 votes

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    0 comments  ·  Transactions and Statements  ·  Admin →
    Not Currently in Scope  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Overpaid rent is a default holding account and activated when the overpaid system option is turned on - the others (Water in Trust etc) are customised ones in your database that can be renamed/archived so unfortunately cannot be linked to a system procedure. The funds in the overpaid rent will never be paid out to the owner.

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