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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

Share your great ideas with us via Post Idea, however, before you do - please use the search box to see if it has already been suggested. If the idea already exists you can add your vote and also include any additional comments. When adding new ideas, please explain how this idea will improve your Palace experience as this will greatly assist our Product Team as well as other voters.

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22 results found

  1. Currently any comments entered into the 'Comments' box show on the landlords statements. Sometimes we would like to add comments to a transaction to explain why or what the reasons are behind them, but because they show on the owners statements, we can't.

    Could we have separate boxes where we could enter any 'inhouse' comments and landlord comments separately?

    2 votes

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  2. Suggest that all invoices processed through Palace are stamped to show how this has been processed by the PM. This will prevent an owner paying a supplier twice when they receive their EOM payment, or questioning our office on a tenant charge awaiting processing from Bond. Our problem area is suppliers are receiving multiple double payments at EOM processing, we need to eliminate this headache as it is time consuming for all.

    2 votes

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