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Palace

MRI Palace Ideas Portal has moved! All previous suggestions/feedback relevant to Palace have been exported to our Product Team with the Top ideas from each category brought across for further voting.

As we continue to invest in the development and growth of our products, the ideas and contributions of our customers help our Product Team develop and implement improvements and enhancements that best support your business.

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How can we improve MRI's Palace Software?

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6 results found

  1. mail merge tenants without notifying archived tenants

    When using the Mail Merge option to send out inspection notifications, all archived tenants are emailed as well if you select not to just notify the head tenant. These tenants cannot be removed as they have made payments as flatmates, so they end up getting an inspection notice. Please add a check box to the mail merge where you can unselect tenants or remove archived tenants from this function completely.

    1 vote

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  2. Bulk email with individual rental ledger per tenant

    Be able to send an email to multiple different twnnats/ properties with their own rental ledger attached so that when you email regarding rent arrears you can email all tenanst at once with their individual rental ledger attached.

    2 votes

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  3. Automation hub

    When scheduling things in the automation hub, there is and option for one time, day or weekly - it would be great to be able to schedule a monthly email to go out for those pesky meter reading requests for check meters.

    1 vote

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  4. Share contact details via sms

    The ability to send a contacts details, eg tenant name, number, address to a tradesperson or an owner via the Palace app on the phone.

    1 vote

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  5. Automation Hub for Inspections

    When sending inspection emails through automation hub, having the PM copied in so they receive the email also

    3 votes

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  6. Automation Hub Communication

    Automation Hub, Would like to be able to send communication to an owner from their property diary to notify them that the tenant is in rent/water arrears and advise them of the steps we are taking to remedy this.

    3 votes

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