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Colour Documents

We just have implemented FileSmart after using StrataMaster for a number of years.

I can't understand why the colour is stripped from the TIFF files when they are scanned/printed into the queue.

This is 2019, people. Black and white just doesn't cut it.

6 votes

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Ben O'Neill shared this idea  ·   ·  Report…  ·  Admin →
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Ready for Votes  ·  Biancha responded  · 

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  • Ben O'Neill commented  ·   ·  Report

    Hi Ben,

    fileSMART is able to handle colour documents and PDFs just fine. If you don't want your document converted into a black and white tif, just don't print it to the fileSMART Archive Printer. Instead, drag and drop the PDF into your pending queue directly, or alternatively use the import button to find a PDF that has been saved on your PC.