When we email contractors a Work Order or Quote Request - would be fantastic the number could be populated into the subject heading of the email.

This would make it so much easier to track and communicate with contractors as we use the number as reference not the property address.

Currently REST Sales doesn't have an option to pay the solicitor via Bpay, currently it is EFT or Cheque. Please add Bpay as an option.

Would like the ability to have more than one rent renegotiation (rent Increase) field in REST. In particular for tenants with long leases who have multiple rent increases within their lease period.

WATER INVOICES

BACKGROUND:
We charge our tenants via the tenant card 'Add water invoice'.
So this means 1 invoice but the breakdown is emailed to the tenant on the tax invoice.

Example Usage $50 Supply $50
TOTAL = $100.00

We then we receive a payment from the tenant $100 for water but only reflects on the ledger as 1 payment and doesn't show the breakdown of usage and supply!

CHANGES REQUIRED:
I want the tenant ledger to show the breakdown of water charges as at the moment only shows Water Usage.

PLEASE VOTE !!!!

In Rest I would like the 'Bond Held' merge field added to the available fields when doing a tenant merge. At the moment it is only available under a property merge. Bond Held is really relevant to tenant merges. Could you please consider adding this?'
Thank-you, Megan

Online documentation shows that Office 365 limits emails to 30 sent emails per minute. I strongly suggest REST/Rockend investigate ways to slow/queue email traffic as most SMB/enterprise SMTP relay/filter services utilise some form of lock down in this way to prevent email bombing/SPAM. If you are not able to do this, REST should be offering an open SMTP relay service to it's customers that does not have this limitation.

Can the outstanding disbursements reports include the invoice number on them for ease of checking duplicate disbursements? The Fees and GST on Fees column could be replaced by the Invoice number as it would be more useful to have this on the report.

I would like REST to open the email when resending invoices so I can write to the tenant or copy the invoice to another email. currently rest automatically sends the email .

When a tenant has a vacate date set, sometimes a receipt reversal may not correctly calculate the new paid to dates and credits. Can a check be built in so that the system prompts the user that a vacate date is set on the tenant before proceeding with the reversal.

Many auditors now require audit reports to submitted electronically. Currently the cash book reports need to be run manually for each month and exported. Can there be a utility in REST that can easily export a full year's cash book reports without them having to be run manually?

The ability to enter a separate payee for residential bonds and commercial bonds. They go to separate payees but can only have 1 payee at the moment so need to change each commercial bond to go the correct payee.

The requirement from the tenancy act is that all consumption accounts (water, electricity and gas etc) have the meter readings, the charge per metered unit and if not metered the method of calculated consumption.
This has been done for water but you can't use this for gas or electricity. It also doesn't have a spot to specify the cost per metered unit which would be a good field so I don't need to use the description to write it.

The ability to print out the Holiday Booking Availability Chart found in Holiday Bookings > Booking Availability, or export it to Excel.

Option to have creditor payment details incl bank acc details added to remittance advices.

Landlords should be able to understand their statements rather than calling office for explanations every month... current statement is confusing to Landlords that don't know the REST setup

Basically to offer electronic signing of lease documents etc via REST, Property Tree etc when the lease documents are prepared

can a field be added so we can charge an owner additional fees via the receipting screen? Underneath Charges to Owner on other payments tab - down where the the letting & tenancy fee is entered.
ie centrepay fees instead of having to enter the centrepay fee as a quick disbursements after receipting rent received. It would be good to also add advertising here as well to streamline the new leasing process.

I have to print the Tenancy schedules several times a year, would be great to select all properties with a page break in-between.

REST should ideally auto with hold funds for the invoices entered with due later dates. The current process to manually with hold the funds on owner detail defeats the purpose of entering due date when entering disbursement. Problem faced : > Entered invoice with due later date in next month 15th. Did current month EOM and only due now invoices are processed. REST disburse all the monies collected to the owner even though there is a big invoice due next month. Due to that, the owner is now forced to pay directly.