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  1. Email, Message or SMS failure alert/pop up

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    27 comments  ·  Property Tree » Communications  ·  Admin →
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    In Development  ·  AdminAngela Sutton (Admin, MRI Software) responded

    Good news! We’re currently developing a tool that will automatically unblock affected email addresses to save you having to go to support for assistance. Once we see the impact this auto-unblock has on email failures we can determine the best way to notify failed emails. For those that may not be aware, you can currently find your failed comms within Communication History or the Communication Platform has a dedicated Failed folder.

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    Kristy Edwards commented  · 

    If an email has failed due to incorrect email or going to spam inbox, Property Tree should notify the property manager that the email has failed so we can take further action or look into further.

    Kristy Edwards supported this idea  ·