2 results found

1. Create an option in the platform to be able to alert a response team. First aid responder, spill response, etc.

   in the main app or mobile app be able to summon or dispatch First aid responders or Spill responders to a location. Those individuals would have that role "first aid" or "spill response" and once activated they would get a text telling them "First aid" or "spill" with a location.

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  User Roles  ·  delete…  ·  Admin →
   Existing Feature  ·  Adminanonymous (Admin, MRI Software) responded

   Hi Peter,

   Thanks for your suggestion.

   You should already be able to achieve this using Employee Role Types and Important Notices/Instant messages. If you create new employee role types for spill response and first aid and assign those roles to the relevant employees, you can then create an instant message type important notice and choose employees with the selected role type as the audience. This will send your message directly to any employees at the location with the matching role type.

   Please reach out to support if you need assistance getting set up or experience any issues. Here is a link to our helpdesk article on instant messages https://helpdesk.whosonlocation.com/hc/en-us/articles/360037672713-Create-and-send-instant-messages.

   Thanks

   Karl

2. Add a pre-register user role

   Suggestion from customer account:

   Customer would like to have an option for a limited user role where an admin/user can only pre-register visitors. The customer expressed that they would not like these personnel to have access to Sign In/Out Manager due to security concerns. The client has attempted using other pre-registration methods but have run into issues with the location populating correctly if the office address isn't entered as an exact match.

   1 vote

   vote vote vote vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   vote

   We’ll send you updates on this idea

   0 comments  ·  User Roles  ·  delete…  ·  Admin →
   Existing Feature  ·  Adminanonymous (Admin, MRI Software) responded

   Hi Amanda,

   All employees are able to pre-register visitors via the 'My Visitors' area even without additional user roles as long as they have been given access to log into the system.

   If you enable the 'Host Selection' question for visitor pre-registration, then an employee can pre-register visitors on behalf of another employee by entering that employee as the host when creating a pre-registered visitor.

   Please reach out to support if you have further questions.

   Thanks

   Karl